ARIES Interaction Manager from Infocenter headquartered in Charlotte is an application built on the ServiceNow platform that optimizes online relationships and interactions between employees, customers, prospects, partners and suppliers. The NOW Certified app aims to provide a 360-degree view of…
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Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction…