Name: artis.net
Author: ARTIS

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Org Chart

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Component Content Management

Data Quality

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Infrastructure Monitoring

IT Service Management (ITSM)

Identity Governance and Administration

Industrial IoT

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Relational Database Management Systems

Session Border Controllers

Solid State Drives

Static Application Security Testing (SAST)

Static Code Analysis

Tower Servers

Traffic Switching

Virtual Private Network (VPN)

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Intent Data

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Multichannel Retail

Sales Gamification

Sales Intelligence

Sales

Secure Service Edge (SSE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Commercial Drone

Equation Editors

Insurance Agency Management

Public Sector Software

Real Estate Property Management

Trucking Software

Vertical-Specific

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artis.net is an ERP-CRM solution offered by ARTIS, designed to cater to the needs of businesses in the IT industry, including computer integration and management, telecom, office equipment, and electronic security. According to the vendor, artis.net is suitable for small and medium-sized enterprises (SMEs) in professions such as IT service providers, telecom companies, office equipment providers, and electronic security companies.

## Key Features

**CRM**: According to the vendor, artis.net offers CRM functionalities such as contact management, lead tracking, and opportunity management. Users can create customized quotes and proposals with electronic signature capabilities. The software also provides streamlined document management and digital file storage.

**Sales and Purchase Order Management**: Users can create, track, and fulfill sales and purchase orders using artis.net. The software includes inventory management and stock control features to ensure accurate stock levels and streamline the order fulfillment process. Contract management functionality is available for handling maintenance and service contracts. Additionally, artis.net offers project and job management capabilities for tracking and managing customer projects.

**Ticketing and Service Request Management**: artis.net provides ticketing and service request management features for handling customer support inquiries and service requests. According to the vendor, the software includes service level agreement (SLA) management to ensure timely resolution of customer issues and adherence to service level commitments. A knowledge base and self-service portal are available to provide customers with access to FAQs, troubleshooting guides, and other resources. Comprehensive reporting and analytics features allow users to track sales performance and customer satisfaction.

**Customer Portal and Mobile Applications**: The vendor states that artis.net offers a customer portal that provides customers with access to their account information, order history, and support tickets. Mobile applications are available for sales representatives and field technicians to access customer information, manage tasks, and update records on the go. The software also offers integration with other business systems and applications to streamline data flow and eliminate manual data entry. Customizable dashboards and reporting tools provide real-time insights into sales performance and customer satisfaction.

**Continuous Development and Support**: According to the vendor, artis.net is continuously developed and improved based on customer feedback and industry trends. Regular software updates and bug fixes are released to ensure the system is secure and up to date. Ongoing customer support and training are provided to help users maximize the value of the software. Dedicated account managers and customer success teams are available to provide personalized assistance and guidance.

**CRM and ERP Integration**: artis.net is an ERP-CRM software that integrates CRM functionalities with enterprise resource planning (ERP) capabilities. According to the vendor, the integration allows for seamless data flow between CRM and ERP modules, enabling efficient management of customer interactions and business operations. Users can access customer information, sales data, inventory details, and financial records from a single platform, eliminating the need for manual data entry and improving overall productivity.

**Telecom Management**: The vendor states that artis.net includes features specifically designed for telecom management, catering to the needs of telecommunication companies. The software automates the collection of call detail records (CDRs) and manages telephone lines, including line opening, modification, suspension, line restrictions, and number portability. artis.net interfaces with various telecom operators for processing CDRs. The ERP-CRM system provides native telecom functionalities to streamline telecom operations and enhance efficiency.

**Sales and Marketing Automation**: According to the vendor, artis.net offers sales and marketing automation tools to optimize the sales process and improve marketing campaigns. Users can track leads, manage contacts, and monitor opportunities through the CRM module. The software enables the automation of marketing activities such as email campaigns, lead nurturing, and customer segmentation. Real-time analytics and reports are available to evaluate campaign performance, measure ROI, and make data-driven decisions.

**Inventory Management**: The vendor states that artis.net provides robust inventory management capabilities to track and control inventory levels efficiently. Users can monitor stock levels, manage purchase orders, track goods receipts, and handle stock transfers seamlessly within the ERP system. The software supports multiple warehouses, allowing businesses to manage inventory across different locations. With real-time visibility into inventory data, users can optimize stock levels, reduce stockouts, and improve order fulfillment.

**Financial Management**: According to the vendor, artis.net includes comprehensive financial management features to streamline financial operations and ensure accurate financial reporting. The software supports core financial functions such as general ledger, accounts payable, accounts receivable, and bank reconciliation. Users can generate financial statements, manage budgets, and perform financial analysis using the built-in reporting and analytics tools. artis.net also facilitates electronic document signing for efficient and secure document management.

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artis.net

Enterprise Resource Planning (ERP) Systems are business management software that allows an organization to use a system of integrated applications to manage the business. ERP systems integrate development, manufacturing, sales and marketing.

Enterprise Resource Planning (ERP)

ARTIS

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Plug-ins

A number of third-party plug-ins are available to expand the core functionality of the software.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

User-level audit trail

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Award Lifecycle Management

Manage the life of program funding awards from initial funding to close-out

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Budgeting and Forecasting

Establish project budgets and forecast future project financials

Project Costing

Standardize, track, and control costs at all project phases

Cost Capture

Capture costs including those for procurement, financials or time and labor, including from external systems

artis.net

Overview

What is artis.net?