Name: Arvia
Price: 120 USD
Author: ARVIA SOFTWARE TECHNOLOGY

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Development

Business Intelligence (BI)

Collaboration

Diagramming

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Data Privacy Management

Database Load Balancing

Ethernet Switches

File Sync and Share

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Log Management

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Packet Analyzer

Password Management System

Remote Support

SOA Governance

Single Sign-On

Smart Contracts

Solid State Drives

Threat Hunting

Threat Intelligence

Virtual Private Cloud (VPC)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Customer Success

Digital Content Creation

Digital Signage

Email Marketing

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Construction Management

Equipment Rental

Homeowner's Association (HOA) Management

InsurTech

Insurance Suites

Investment Portfolio Management

Tax Practice Management

Vertical-Specific

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### Video Conferencing
Users consistently praise Arvia's video conferencing capabilities. The platform is lauded for its excellent video and audio quality, making meetings, communications, and collaborations smooth and effective. Reviewers appreciate the simplicity of the system, with features like video and audio call recording adding to its appeal. Additionally, the reliability and ease of connection to clients are highlighted as strong points of Arvia's video conferencing service. Despite some minor drawbacks like image mirroring during screen sharing, users find Arvia's video conferencing to be a valuable and user-friendly tool for virtual meetings and interactions.

### Online Meetings
User feedback on Arvia's online meetings functionality varies. While some users appreciate the simplicity and reliability of the platform for conducting quick and efficient meetings, others have encountered glitches that disrupt the flow of meetings. The video and audio call recording feature is highlighted as a useful tool for reviewing discussions at a later time. However, there are concerns raised about occasional refresh glitches and limitations in chat features that impact the overall meeting experience. Despite these mixed reviews, Arvia's online meetings seem to offer a solid foundation for virtual collaboration and communication.

### Screen Sharing
Users appreciate Arvia's screen sharing feature for its simplicity and effectiveness in facilitating online interactions. The ability to draw on the screen and switch between slides easily has been particularly well-received. However, some users have expressed concerns about image mirroring during video calls and the perceived lack of security with browser permissions. Despite these minor drawbacks, Arvia's screen sharing functionality remains a valuable tool for enhancing virtual meetings and collaborations.

### Collaboration Tools
Users consistently praise Arvia's online collaboration tools for their simplicity and effectiveness in enhancing team communication and project collaboration. The draw-on-screen feature is particularly highlighted as a valuable tool for resolving misunderstandings and facilitating real-time collaboration on shared projects. Additionally, the platform's user-friendly interface and fast support for video conferencing have been commended for streamlining the process of conducting quick and efficient meetings. The overall sentiment among users is positive, with many expressing satisfaction with the platform's collaborative capabilities and ease of use.

### File Sharing
Users consistently praise Arvia's file sharing feature for its ease of use and efficiency. They appreciate the simplicity of sharing files with team members and external users, highlighting the convenience of sharing links and embedding code snippets for quick access. Despite some concerns about image mirroring during video calls and potential security issues with browser permissions, the overall sentiment towards Arvia's file sharing capabilities remains positive. Users find it to be a valuable tool for enhancing collaboration and streamlining communication processes within their professional endeavors.

### Customer Interaction
Users consistently highlight Arvia's customer interaction capabilities as a key strength, emphasizing the ease of connecting with clients, hosting meetings, and sharing files. The software's ability to facilitate direct communication with customers and streamline business interactions has garnered positive feedback. Additionally, users appreciate the software's user-friendly interface, high-quality audio and video, and efficient screen sharing features during client interactions. Arvia's customer interaction functionalities have proven instrumental in enhancing client satisfaction and resolving business challenges effectively.

Arvia is a platform designed specifically for e-commerce businesses. It enables online retailers to engage with customers through video calls, live streams, and interactive events, with the aim of driving sales and fostering lasting relationships. The platform is cloud-based, ensuring scalability and performance for businesses of all sizes. It caters to a wide range of industries, including e-commerce retail, online fashion and apparel, electronics and technology, home and lifestyle, and beauty and cosmetics.

## Key Features

**Cloud based, High Scalability and Performance**: Arvia is a cloud-based platform that offers high scalability and performance for e-commerce businesses. It can handle large volumes of video calls, live streams, and interactive events without compromising quality or speed.

**Detailed Analytics Dashboard**: Arvia provides a comprehensive analytics dashboard that allows businesses to track and analyze video call and live stream interactions. Users can access detailed data on metrics such as the number of video calls made, duration of calls, and conversion rates.

**Customizable Workflow**: Arvia allows businesses to customize their workflow according to their specific needs. The platform offers a simplified and user-friendly structure, enabling users to tailor their communication process to align with their business goals.

**Comprehensive Data Analysis**: Arvia Analytics provides businesses with comprehensive data analysis to enhance sales and customer satisfaction. Users can track metrics such as the number of video calls made, duration of calls, and conversion rates.

**Arvia Web SDK**: Arvia Web SDK is a JavaScript library built on the WebRTC protocol. It enables businesses to create a fully customizable video communication solution with a custom look and feel. The SDK offers features such as a customizable video chat interface, direct access to video and audio track data, cross-browser compatibility, and compatibility with popular web development frameworks.

**Live Stream Shopping**: Arvia offers a Live Stream Shopping feature that allows businesses to connect with customers through interactive, live shoppable events on their website. Users can easily add a live shopping event to their website, driving engagement and sales while building lasting relationships with customers.

Integrations and Easy Use: Many users have praised Arvia for its seamless integrations with other tools and platforms, making communication easier than ever before. The software's easy-to-use interface has been highlighted as the most important aspect, allowing users to quickly adapt and navigate the features without any difficulties.

Customization Options: Users appreciate the customization options offered by Arvia, particularly in terms of chat widget design, cloud recording settings, and file sharing capabilities. This level of customization allows users to tailor their experience according to their specific needs and preferences.

Affordability and Flexible Account Requirements: Arvia stands out for its affordable pricing plans that offer a wide range of features for video conferencing. Some reviewers have also pointed out that only meeting hosts need an account, which simplifies collaboration with external participants who may not be regular users of the software.

Slow connection and freezing: Some users have experienced difficulties with the software connecting quickly and have encountered issues with freezing during usage.

Limited customization options for chat feature: Users feel that the customization options for fonts, colors, and backgrounds in the chat feature are very basic and limited, which hampers their ability to personalize their experience.

Security concerns with browser permissions: There are some concerns among users about the security of granting browser permission to the camera and microphone indefinitely, raising doubts about data privacy.

Arvia has proven to be a reliable remote access tool during the COVID-19 pandemic, addressing communication challenges faced by users. With its easy setup and login process, Arvia allows for remote management of workstations, making work more efficient and less cumbersome. Users have praised the software's screen sharing, file upload, and meeting recording features, which enhance collaboration during video calls. Integrating seamlessly with websites, Arvia enables face-to-face communication, document sharing, and meetings with clients. The software's integration with multiple network protocols improves video conferencing capabilities, providing clear meeting experiences. Whether it's for screen sharing and teaching or facilitating efficient communication and problem-solving, Arvia has emerged as a valuable tool. In the education sector, Arvia has facilitated online collaboration between teachers and students both internally and externally. Users appreciate the high-quality audio and video, user-friendly interface, and navigation that cater to users of all expertise levels. By enabling real-time group and private chats, collaborative meetings, screen sharing, and recording of meetings and calls for generating reports, Arvia helps users save time and complete work quickly. It is extensively used for connecting with colleagues, client interactions, business presentations, and file sharing. The dedicated support team ensures client satisfaction throughout their experience with the product.

Basic

Help.com Chat

Help.com

Free

Professional

Drum Web Meeting

Arvia

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

ARVIA SOFTWARE TECHNOLOGY

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Arvia

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What is Arvia?