Name: Aselector
Price: 25 USD
Author: Aselector Technologies

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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Aselector, developed by Aselector Technologies, is an AI-powered platform designed to streamline complaints management, enhance customer service, and automate sales processes. According to the vendor, this solution is aimed at small to large-sized companies and caters to various professions and industries, including customer service representatives, sales representatives, call center agents, complaints managers, and service desk teams. Aselector offers a range of features that aim to optimize operations and improve customer experiences.

## Key Features

**AI Complaints Management**: According to the vendor, Aselector provides real-time AI complaints classification, prioritization, and assignment, aiming to ensure efficient handling of customer complaints. It also offers root cause analysis for effective complaint resolution and integrated feedback surveys to gauge customer satisfaction.

**Customer Service**: The vendor claims that Aselector guides customer service representatives through the complete call-handling process, with the goal of improving compliance, first call resolution (FCR), and Net Promoter Score (NPS). The platform also provides self-service options for customers, potentially reducing handle time by 10-30%.

**Customer Help**: Aselector features a structured, multilingual chatbot that, according to the vendor, can deflect up to 60% of customer queries. It provides self-serve options in the customer's preferred language and allows the capture of sales leads directly on the website.

**Smarter Decisions**: The vendor states that Aselector enables businesses to optimize their customer service, website help, and sales processes through real-time process flow optimization. The platform aims to reduce process complexity, provide clear and compliant guidance to agents and customers, and offer detailed agent tracking and process information.

**Flexible Implementations**: Aselector can be used in various ways, according to the vendor. For example, it can be set up as a chatbot on a website for visitor assistance or used to guide agents in internal processes, including call centers or offline processes. The platform also allows for the automation of internal workflows with real-time tracking and completion.

**Variables and Logic**: According to the vendor, Aselector allows the collection of information from visitors and the creation of logic steps for intelligent decision-making. It supports various data collection methods, such as simple text, validated email addresses, and drop-down selections. The platform also enables personalization of subsequent steps based on collected information and the inclusion of external or refresh links.

**Automatic Case Capture and Management**: Aselector aims to ensure real-time case capture, classification, prioritization, and assignment for efficient case management. It offers digital visual management with root cause analysis and integrated customer satisfaction surveys. The platform provides comprehensive case and query management structures for complaints, customer service, and sales queues.

**Agent Scripting**: According to the vendor, Aselector equips sales representatives with scripts to convert each lead. It includes click-to-call functionality, guidance at each objection step, and a comprehensive view of the outcome of the sales effort. The platform also provides qualified leads based on specific criteria.

**Privacy Policy and Terms of Use**: Aselector, according to the vendor, ensures compliance with data protection regulations by offering clearly defined privacy policies and terms of use for users.

Basic

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Optimize

Convert

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Generate

Boost

Dominate

Referrizer Referral Marketing Automation

Aselector

Lead Generation

Aselector Technologies

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Form Building

Enables users to build and customize forms for lead capture or research.

Drag & Drop editing

Allows users to edit forms using click, drag, and drop functionality.

Branding customization

Design capabilities for tailoring forms to specific brand requirements.

Different question types

Rating, Multiple choice, Picture choice etc.

Conditional logic paths

Enables the inclusion of conditional statements (if/then/else) to depict different paths based on defined conditions.

Embedded calculations

Allows form fields to be calculated using embedded formulas.

Form templates

Pre-built or customizable form and landing page templates.

Custom code

Enables users to insert their own coded sections via CSS, HTML, Javascript, etc.

Web embedding

The ability to embed forms on websites or landing pages.

Mobile responsiveness

Optimization for use on different mobile devices.

Date picker

UI widget that enables users to pick a date from a pop-up calendar.

File upload

Dynamic content

The ability of form content to change based on varying input data or user behavior.

Conversion Rate Optimization

Allows users to run tests and analyze results of different versions of landing pages and forms, with the goal ofoptimizing their conversion rate.

Drop-off analytics

Enables users to analyze at which point in a form, landing page, or website a customer exited, or dropped off, without completing a desired action.

KPI analytics

Provide key performance indicators (KPIs) such as conversion rate over time, as well as information about time of submission, time spent on site, device used, etc.

A/B tests

Allows users to test and optimize different versions of a form or landing page.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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Aselector

Overview

What is Aselector?