Name: athenaCommunicator
Rating: 9.5 (5 reviews)
Author: athenahealth

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Kubernetes Monitoring

Service Mesh

Development

Academic Advising

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Email Spam Filter

Interactive Voice Response (IVR)

VoIP

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Database Load Balancing

Desktop Outsourcing

Ethernet Switches

File Sync and Share

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Packet Analyzer

Software Defined Storage (SDS)

Tape Storage

Threat Intelligence

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Event Registration

Heatmap and Session Recording

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales Acceleration

Sales Gamification

Sales

Animation

Auto Repair

HIPAA Compliance

Insurance Suites

Investment Portfolio Management

PCB Design

Public Sector Software

Tax Practice Management

Vertical-Specific

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athenaCommunicator is a patient engagement solution offered by athenahealth. According to the vendor, it aims to strengthen patient-practice relationships and improve clinical and financial outcomes. This software solution is designed for healthcare organizations of all sizes, including specialty practices, OBGYN, orthopedics, FQHC, health plans, member-centric organizations, start-ups, and ancillary service organizations.

## Key Features

**Patient payment tools**: According to the vendor, athenaCommunicator provides financial transparency by offering easy-to-understand medical bills and enabling patients to conveniently pay their bills digitally through their mobile devices.

**Secure communication channel**: The vendor claims that athenaCommunicator allows patients to have direct and secure communication with their care team, reducing the time and effort spent on patient outreach and follow-up.

**Patient self-scheduling**: According to the vendor, athenaCommunicator allows patients to book appointments with their care team and provides the convenience of viewing upcoming visits outside of office hours.

**Tailored outreach messaging**: The vendor states that athenaCommunicator makes it easier to reach patients with specific tasks or health information by automating or tailoring messaging campaigns, thereby improving patient engagement.

**Fewer administrative calls**: According to the vendor, athenaCommunicator empowers patients with self-service tools to manage their healthcare needs, reducing staff administrative work and providing patients with the tools they need.

**Simplified check-in**: The vendor claims that athenaCommunicator saves time by allowing patients to check in and complete necessary documentation before their visit, streamlining the check-in process for both patients and staff.

**Automated reminder support**: According to the vendor, athenaCommunicator sends automated reminders to patients, helping to reduce no-shows and improve appointment adherence. It also supports staff in ensuring patients are well-prepared for their visits.

**Stay connected with patients beyond visits**: The vendor states that athenaCommunicator facilitates frequent communication with patients through outreach messages, automating reminders to help close care gaps and collect more revenue.

**Support patients virtually**: According to the vendor, athenaCommunicator engages with patients and provides essential care through a fully integrated telehealth product, enabling patients to seek and receive care wherever they are.

**Automated Wellness Outreach**: The vendor claims that athenaCommunicator targets patients with care gaps and encourages them to schedule necessary care through automated messaging, improving patient care and outcomes.

athenahealth headquartered in Watertown offers athenaCommunicator a patient engagement and medical appointment managing application.

PatientPop in Santa Monica offers a medical office growth management platform, featuring patient management features (scheduling, appointment reminders, and patient satisfaction data collection), marketing automation and web presence, and other growth oriented features.

Foundation

Plus

WebPT

athenaCommunicator

Patient Engagement

athenaCommunicator Care Gap Outreach Demo

athenaCommunicator demo | athenahealth

athenahealth is connecting care nationwide with cloud-based services and mobile tools for medical groups and health systems. With a network of more than 59,000 providers, athenahealth is helping providers thrive through change and focus on patient care. The company was named Best in KLAS #1 Overall Software Vendor for 2013.

athenahealth

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athenaCommunicator

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What is athenaCommunicator?