TrustRadius Insights
Users have found that Atlantic.net solves several key business problems for them. Firstly, they have discovered that it offers a …
Overview
What is atlantic.net?
Atlantic.Net is a HIPAA compliant website hosting company and Infrastructure-as-a-Service (IaaS) company headquartered in Orlando, Florida.
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What is atlantic.net?
Atlantic.Net is a HIPAA compliant website hosting company and Infrastructure-as-a-Service (IaaS) company headquartered in Orlando, Florida.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Product Details
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- Tech Details
What is atlantic.net?
atlantic.net Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found that Atlantic.net solves several key business problems for them. Firstly, they have discovered that it offers a cost-effective solution for hosting VPS and personal webpages. This has been particularly beneficial as it provides comparable performance and functionality to other providers at a better price. The affordability of Atlantic.net allows users to effectively manage their budget while still maintaining a high level of hosting service.
Additionally, the ability to have a reliable and dependable group of VPS servers has solved the problem of having a fast connection to backbones. Users have appreciated the excellent support provided by Atlantic.net when needed. This reliability ensures that businesses can operate smoothly without worrying about server downtime or slow response times. Moreover, Atlantic.net's HIPAA compliance has been highly appreciated by developers, as it reduces a significant barrier to entry and allows for hosting platforms that meet HIPAA requirements. This is particularly important for clients who require a HIPAA compliant server environment. Overall, Atlantic.net has proven to be a reliable and cost-effective solution for hosting websites, storing data in the cloud, and meeting stringent regulatory requirements such as HIPAA compliance.
Reliability: Many users have praised Atlantic.net for its strong track record of zero downtime and no latency, indicating reliable and consistent performance.
Customer Service: Users appreciate the proactive approach of Atlantic.net in notifying customers about upgrades and potential interruptions, demonstrating good customer service. Additionally, the support provided by Atlantic.net is described as responsive and effective, resulting in a positive experience for customers.
User-Friendly Interface: The user portal offered by Atlantic.net is intuitive and easy to use, making it convenient for users to manage their services. This user-friendly interface extends to features such as managing DNS records and configuring rDNS, simplifying server management tasks for customers.
Unintuitive Page Navigation: Some users have found the page navigation on Atlantic.net to be unintuitive, particularly when trying to find help pages from the account management pages. They mentioned that they had to log in on one tab and then open another tab to go to the Atlantic.net main page in order to find the help pages.
Limited Availability of Expanded Storage Service: Several users expressed a desire for the expanded storage service for VPS to be available in more than one data center. Currently, it is only offered in their flagship data center. These users would like the ability to add additional disks to their VPS in other locations.
Lack of Expedited Support Ticket Process: A few users mentioned that they would appreciate a way to expedite support tickets when they cause a server outage. Although immediate assistance can be obtained by phoning support, these users feel that having a specific process in place for such situations would be helpful.