TrustRadius Insights for Audience Republic are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy-to-use email marketing tools: Several users have found Audience Republic's email marketing tools to be incredibly easy to use. They have mentioned that transferring contacts and creative designs from their original platform was seamless, allowing them to efficiently manage their email campaigns.
Excellent customer service: Many reviewers have praised the incredible customer service provided by Audience Republic. They have expressed satisfaction with the hands-on approach of the team, stating that they are always available to assist in any way needed, ensuring a positive user experience.
Effective platform for event marketing: Numerous users have highlighted Audience Republic as a good platform for event marketing. It has been particularly useful for selling tickets through social promotion and creating advertising campaigns to increase participants and referrals. Users appreciate how it allows them to engage with their demographic and create hype around shows, leading to stronger ticket sales on launch.
I work for a marketing and events company – we use(d) Audience Republic to reach our subscribers (well over a million) to promote our events. This was done through announcements, pre-sales, on-sales, giveaways and on-going promotions.
Pros
Segmentation
EDM template refinements
Data acquisition
Cons
Integration of ticketing agencies
More flexible templates
Better customer service
Not lying about the fees charged to other clients
Likelihood to Recommend
Audience Republic is good for data acquisition using their gamified competitions, but I think that's about the only point of difference it has from Braze, Mailchimp or Campaign Monitor. While they promise to allow you to easily segment data from ticketing outlets, in my opinion, this is a blatant falsehood. In my experience, excuses come through thick and fast from the customer service team, but nothing has been resolved in the 2.5 years of using them.