AuditBoard Reviews and Ratings

Rating: 7.8 out of 10

Score

7.8 out of 10

Community insights

TrustRadius Insights for AuditBoard are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Profile Page Feature: Users highly appreciate the profile page feature in AuditBoard, which has been mentioned by several reviewers. They find it convenient and efficient as it allows them to easily document audit testing and attach supporting documents for each test. This feature enhances their editing capabilities, making it easy to update files without deleting and re-attaching them.

Edit Documents Functionality: The option to edit documents as PDF or Excel files on their laptops and then sync them with AuditBoard is greatly appreciated by users. This functionality has been praised by multiple reviewers for significantly improving efficiency and streamlining the process of updating and maintaining documents.

Requesting Supporting Documents: Several users have highlighted the value they see in the ability to request supporting documents from control owners within AuditBoard. They appreciate how this feature facilitates communication and collaboration between different stakeholders involved in the audit process, making it easier to gather necessary information.

Reviews

10 Reviews

AuditBoard - Enhancing internal audit and controls

Rating: 8 out of 10

Incentivized

January 11, 2023

Use Cases and Deployment Scope

Auditboard was implemented for our internal audit team at the organization. However, the product was also used for internal controls. Auditboard was mainly used as a way to centralize all of the internal audit and internal controls materials. For example, the product was used to keep and link materials such as risk matrices, test plans, process maps, and other working papers. In addition, there were a lot of other features that were beneficial such as creating dashboards.

Pros

Control documentation
Dashboards
Reporting
Audit Managment
Maintaining Audit Trail

Cons

More responsive customer support
Increased functionality of dashboards
Increased cross integration with other platforms/software

Likelihood to Recommend

Auditboard is especially useful for SOX control testing. It is very convenient having all our information on a single platform. It is easy to communicate PBC requests to clients, store control testing working papers for review, communicate deficiencies and build dashboards to provide visual statistics.

Situations where it might not be useful are for organizations that are smaller in size where the templates don't fit well with their internal audit/controls program. There is a significant amount of testing required before using the platform, and adapting working papers to fit in well with AuditBoard

Verified User

Analyst in Finance and Accounting (5001-10,000 employees)

Vetted Review

1 year of experience

AuditBoard is the Apple of GRC Tools!

Rating: 8 out of 10

Incentivized

November 4, 2021

Use Cases and Deployment Scope

We began our journey using AuditBoard to manage our global sox control owner testing program. It is much simpler and cleaner that our prior tool and was easy for control owners to learn the tool and perform testing more efficiency and effectively. We also use it for the quarterly disclosure surveys that used to be done in a separate tool. Our audits are managed in OpsAudit that provides a single source for our audit plan and status of related projects. We use issues module coupled with WorkStream survey to track issues to completion with a fully automated process. All with single sign on providing seamless access and relatively easy admin effort to manage users.

Pros

The implementation is quick and seamless. The implementation managers are very good and very quick to respond to questions.
The tool is so easy to use. Very minimal training is needed to teach how to use.
There is so much that can be done in the tool. Really any audit project can be done better with the tool.

Cons

Some minor features are missing.
A lot of turnover with customer support.
Some modules cant manager a lot of data.

Likelihood to Recommend

AuditBoard is great for SOX testing, managing audit projects, any workflow requests like PBC, questionnaire's and surveys. It is great for enterprise risk management. It is really great from cradle to grave with very minor limitations. They also always have new features and modules coming it. Its like the Apple of GRC tools!

Mark Schiff

Manager of Internal Audit at Church & Dwight Co., Inc. (5001-10,000 employees)

Vetted Review

2 years of experience

View profile

Easy to configure, great value for investment!

Rating: 10 out of 10

Incentivized

November 1, 2021

Use Cases and Deployment Scope

We use AuditBoard for both operational audits and sox compliance. It is used by a large group within the group organization for streamlining sox certifications and testing. The internal audit team uses ops audit to document audit testing. This product has made our groups so much more efficient and gave us a great opportunity to collaborate very easily with the business units we audit.

Pros

Documentation requests
Surveys are very easily to build and deploy

Cons

None

Likelihood to Recommend

Well suited for large and small organizations. It is easily scalable and very easy to configure. Once configured, it’s super easy to use and manage

Verified User

Manager in Finance and Accounting (1001-5000 employees)

Vetted Review

2 years of experience

AuditBoard - For the Auditor in All of Us

Rating: 9 out of 10

Incentivized

October 6, 2021

Use Cases and Deployment Scope

The Internal Audit Department uses it to document testing for Ops Audit and SOX. We also use Workstream to send out quarterly certifications to all of our SOX control owners and to send out our identified issues for Management Action Plan responses and to document SOC 1 reviews. The IT department uses CrossComply to monitor Compliance Frameworks (ISO and PCI).

Pros

The integration between modules is fabulous
Being able to make a change in one place and have it flow through to all areas
The support provided has been fabulous

Cons

I would like to see the QSA questionnaires be placed somehow with the Control test procedures.

Likelihood to Recommend

If you are SOX covered or if you do a lot of Ops Audits. When we initially started using AuditBoard, they were concentrated on SOXHUB and we had a lot of wishes and upgrades that we requested for OpsAudit - they listened to our suggestions and made the upgrades quickly.

Verified User

Account Manager in Finance and Accounting (1001-5000 employees)

Vetted Review

3 years of experience

Great tool and great customer service

Rating: 10 out of 10

Incentivized

October 5, 2021

Use Cases and Deployment Scope

We used AuditBoard for our controls testing, controls certifications, document requests, and operational audits. It was used by the internal audit department and the accounting department. AuditBoard allowed us to have everything in one location. It gave control owners and management more insight into what their controls are, what issues were discovered, and gaps in the controls process.

Pros

Customer services - They are always available to help or answer questions. They listen to our needs and try to implement them
Dashboard and controls page is clean and customizable.

Cons

Financial Reporting function

Likelihood to Recommend

My company was performing a carve-out and we were able to use AuditBoard for file transfer and substantive testing

Verified User

Team Lead in Finance and Accounting (201-500 employees)

Vetted Review

4 years of experience

Great Audit Tool

Rating: 10 out of 10

Incentivized

October 5, 2021

Use Cases and Deployment Scope

AuditBoard is used by Internal Audit and Risk Management. It addresses all operational audits and risk & controls of the Bank.

Pros

Record keeping
Electronic data maintenance of workpapers
Communication across all areas of the bank
Efficiency in reporting and management of risk and controls
Ease of downloading all workpapers and reports

Cons

Highlighting important information in the Notes section.

Likelihood to Recommend

AuditBoard is well suited for small and large companies. Each frame is designed specifically for each company as needed. Operational audits are all maintained under one module without the need to have various software.

Melissa Gonzalez

FVP & Senior Auditor at Falcon International Bank (201-500 employees)

Vetted Review

2 years of experience

View profile

Capable All-In-One Audit Management/GRC System

Rating: 9 out of 10

Incentivized

September 30, 2021

Use Cases and Deployment Scope

AuditBoard is currently being used by the Internal Audit Department, which uses it to create & house risk assessments, to hold audit work documentation, to create issues and report them via Internal Audit Reports, to document SOX control walkthroughs & testing, for time reporting, as Internal Audit's Standard file repository (procedures, etc.), to survey audit clients for feedback, and to ask control owners to certify their SOX control performance. The Risk Department has also reviewed AuditBoard's system but has not yet chosen to implement it for ERM risk assessments. The Internal Audit Department has allowed examiners and external auditors access to the system in limited form as well.

Pros

Allows line of business managers to review and report SOX control status/changes which automatically update the controls in the related narratives.
Shows status of work.
Exports system data to Excel to create many helpful reporting possibilities.
Organizes audit tasks and information.

Cons

We used to perform our Risk Control Analysis (RCA) for each audit's planning in an Excel spreadsheet. Once we purchased the Risk Oversight module, AuditBoard helped us convert the RCA to a system function rather than a spreadsheet. At first, we lost some of the functionality the spreadsheet provided, but AuditBoard did continue to help us build and work towards a solution more similar to what we previously had. Though happy with it, it's still not perfect. As one example, I'd like to be able to link actual Ops Audit work steps that cover the risk and controls being outlined in the RCA, rather than just adding a comment to state which steps cover them. More of a preference, I suppose.
I also had demoed their beta Resources and Scheduling module, but it didn't have enough functionality at the time to work for how we put the quarterly Internal Audit schedule together (using Excel). One thing I recall was that you couldn't pull in SOX controls or non-chargeable work (such as education or administration) to auditor's schedules; it was meant to schedule the Ops Audits only. It is possible they have already fixed or improved this; I just haven't seen the updated version.

Likelihood to Recommend

I believe AuditBoard is specifically designed for Ops Audit and SOX control testing and is especially beneficial for audit shops with 5+ people. I also think that it could be well suited for ERM by the Risk Department, as it allows input from multiple parties if desired. The system could allow the entire company to work from a shared risk and control library. I've not demoed or used the Compliance module enough to know if it would benefit an audit department, or a compliance monitoring function of Risk Management.

Courtney Sheff

Senior Internal Audit Manager at United Bankshares, Inc. (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Great tool for auditors

Rating: 8 out of 10

Incentivized

September 28, 2021

Use Cases and Deployment Scope

AuditBoard help keeps our SOX testing more organized. We use it for SOX audit, Ops audit, etc.

I don't believe it's used in other department.

Pros

It has a profile page for each control where we can document audit testing and attach supporting documents for each test.
AuditBoard has improved the editing features of the test sheet and attached documents. When I started, I would have to edit a file on my laptop, delete the file attached, and re-attache the latest file, now it allows me to edit as a pdf or excel file on my laptop and then sync with AuditBoard.
We can also request supporting documents to control owners within the program, and they can upload documents to the request.

Cons

Dashboard could be more user friendly
The narrative features could be better integrated with google doc

Likelihood to Recommend

It's a great tool for auditors.

It would keep the audit testing neat and tidy.

Phoebe Zheng

Internal Auditor in Finance and Accounting at AppFolio, Inc. (1001-5000 employees)

Vetted Review

2 years of experience

View profile

User-Friendly and Continuous learning

Rating: 10 out of 10

Incentivized

September 21, 2021

Use Cases and Deployment Scope

The whole organization uses it as a managerial and risk tool. They use it every quarter to certify their controls and report anything that is not working as intended. This addresses the SOC, SOX, and operational risks and allows IA to correct the control language based on the needs of the department and organization.

Pros

Organized and easy to use.
Continuous improvement and learning modules.
Opportunities to gain industry knowledge.
Community and feedback opportunities.
Quick remediation of issues.

Likelihood to Recommend

AuditBoard is easy to use and very user-friendly. There are always learning modules, seminars, webinars and a community to gain knowledge and insight.

Verified User

Professional in Finance and Accounting (1001-5000 employees)

Vetted Review

4 years of experience

Awesome Software with Great Customer Service and Collaborative Features

Rating: 10 out of 10

Incentivized

September 17, 2021

Use Cases and Deployment Scope

AuditBoard is used by the Internal Audit department of the company, for Ops audit and SOX program. It helps the control and business owners collaborate with IA to complete the audits and SOX requests.

Pros

AuditBoard allows real-time collaboration between control and business owners and auditors.
AuditBoard has a lot of fantastic training sessions and office hours to help users make the most of the product.
AuditBoard has great customer service personnel to answer questions and troubleshoot any issues.

Cons

It would be nice if AuditBoard had more audit templates available for use on Ops Audit.
More timely updates for all users on their new features and release notes.
More CPE training and round tables for the users.

Likelihood to Recommend

AuditBoard is a great platform for our organization because it allows real-time collaboration between the owners and auditors, plus it is very user-friendly. A couple of the features I love are the view that can be tailored by individual users and the dashboard that allows you to easily check the status of different projects.

Verified User

Employee in Finance and Accounting (10,001+ employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Capable All-In-One Audit Management/GRC System

Rating: 9 out of 10

Incentivized

September 30, 2021

Use Cases and Deployment Scope

Pros

Allows line of business managers to review and report SOX control status/changes which automatically update the controls in the related narratives.
Shows status of work.
Exports system data to Excel to create many helpful reporting possibilities.
Organizes audit tasks and information.

Cons

We used to perform our Risk Control Analysis (RCA) for each audit's planning in an Excel spreadsheet. Once we purchased the Risk Oversight module, AuditBoard helped us convert the RCA to a system function rather than a spreadsheet. At first, we lost some of the functionality the spreadsheet provided, but AuditBoard did continue to help us build and work towards a solution more similar to what we previously had. Though happy with it, it's still not perfect. As one example, I'd like to be able to link actual Ops Audit work steps that cover the risk and controls being outlined in the RCA, rather than just adding a comment to state which steps cover them. More of a preference, I suppose.
I also had demoed their beta Resources and Scheduling module, but it didn't have enough functionality at the time to work for how we put the quarterly Internal Audit schedule together (using Excel). One thing I recall was that you couldn't pull in SOX controls or non-chargeable work (such as education or administration) to auditor's schedules; it was meant to schedule the Ops Audits only. It is possible they have already fixed or improved this; I just haven't seen the updated version.

Likelihood to Recommend

Courtney Sheff

Senior Internal Audit Manager at United Bankshares, Inc. (1001-5000 employees)

Vetted Review

3 years of experience

View profile