Name: Auto/Mate
Author: Auto/Mate

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Product Analytics

Version Control

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Demand Planning

Enterprise Asset Management

Knowledge Management

Enterprise

Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authorization

Cloud Storage

Consulting and Advisory Services

Data Catalog

Email Verification

Embedded Database

Fraud Detection

Function as a Service (FaaS)

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

Mobile Identity

Network Performance Monitoring

Object Storage

Output Management

Server Management

Technology Business Management

Value Stream Management

WAN Optimization

Workload Automation

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Creative Management

Customer Experience Management

Email Marketing

Local Marketing

Marketing Automation

Product Sampling

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Wireframing

Professional Services

Auction Software

Call Recording

Customer Relationship Management (CRM)

Product Configuration

Quote to Cash

Revenue Operations

Sales

Application Security

Security Orchestration, Automation and Response (SOAR)

Security

Civil Engineering

Construction Workforce Management

Last Mile Delivery

Lease Management

Nonprofit Advocacy

Vertical-Specific

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Auto/Mate, developed by DealerSocket, is a dealership management system (DMS) designed to optimize operations within automotive dealerships. With solutions tailored for variable operations (sales and finance), fixed operations (service and parts), office operations, and reporting, Auto/Mate caters to dealerships of all sizes. This software is utilized by sales managers, finance managers, service managers, and parts managers, aiming to enhance customer satisfaction, increase sales metrics, and improve overall dealership performance.

## Key Features

**Variable Ops Suite**: According to the vendor, this suite streamlines the car-buying experience by providing multiple vehicle and payment options to customers. It offers A/B comparison and multi-quote features for presenting different options, with the goal of enhancing customer satisfaction and increasing sales metrics.

**Fixed Ops Suite**: The vendor claims that this suite accelerates the service experience by optimizing service workflows and eliminating manual processes. It includes features such as dispatch, mobile service consultant, MPI, parts management, Rev/Mate, and service merchandising. The aim is to maximize service volume, improve efficiency, and increase customer satisfaction.

**Office Suite**: The vendor states that this suite provides integrated modules for accounting, payroll, HR, and more. It streamlines back-office operations, enhances productivity, and offers easy-to-use, fully integrated modules to suit dealership needs.

**Open/Mate**: According to the vendor, this suite offers an open integration platform that allows dealerships to choose and integrate with preferred third-party vendors. It provides flexibility and control over software and systems, eliminating the need for multiple logins and manual data entry.

**Reporting**: The vendor claims that this feature provides robust reporting capabilities to track dealership performance and make informed decisions. It includes more than 35 mobile-friendly reports and custom dashboards, enabling dealerships to establish goals, track performance, and customize training.

**eDEAL™ Signature Capture**: According to the vendor, this feature digitizes and streamlines the sales process by capturing and storing electronically signed documents. It reduces paper usage in car deal transactions and allows forms to be stored digitally in the DMS and emailed to customers.

**eContracting**: The vendor states that this feature streamlines the contracting process by connecting dealerships to finance sources without the need for paper contracts. It ensures faster funding, eliminates the cost of re-contracting, and integrates with Dealertrack and RouteOne for efficient contract submissions.

**F&I Powered by Vision Dealer Solutions**: According to the vendor, this feature provides F&I tools for a modern, engaging, and intuitive F&I process. It includes VisionMenu™, VisionTouch™, vSignature, and VisionReport™, aiming to maximize aftermarket sales, enhance the customer experience, and increase profits.

**Vehicle Merchandising**: According to the vendor, this feature helps control inventory by maintaining and updating vehicle inventory with ease. It integrates with NADA Bookout and Kelley Blue Book for accurate and competitive pricing, provides insights into inventory turnover, and helps determine future inventory orders.

**eSign for Cashiering**: According to the vendor, this feature allows fixed ops staff to accept electronic signatures from customers and apply them to service forms. It eliminates the need for printing and scanning of service forms and provides easy access to digitally archived documents during factory audits.

Auto/Mate

Dealer Management

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Auto/Mate

Overview

What is Auto/Mate?