TrustRadius Insights
Good Sales Pitch: Several users have praised AvidMobile for their good sales pitch and sincere approach to their offerings. They have been …
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Product Demos
Demo of AvidMobile Application
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AvidMobile Quick Application Demo
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AvidMobile: Full Mobile Marketing Platform demo
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5-27-15 AvidMobile application full demo
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Product Details
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- Tech Details
What is AvidMobile?
AvidMobile Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Good Sales Pitch: Several users have praised AvidMobile for their good sales pitch and sincere approach to their offerings. They have been impressed with the way AvidMobile presents its products and services, finding it persuasive and genuine.
Great Support for Non-Profit Organizations: Many reviewers, particularly non-profit organizations, have found AvidMobile to be great in terms of support. They appreciate how AvidMobile helps them keep their database up-to-date with current events and promotions. This assistance has proven to be valuable for these organizations in effectively reaching out to their target audience.
Easy Navigation and Layout: Users across the board have appreciated the layout of AvidMobile's application, finding it easy to navigate. The user-friendly interface has made it convenient for them to access various features without any confusion or complexity.
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Failed to deliver on promises: Several users have expressed disappointment in AvidMobile for not delivering on their promises. Some reviewers mentioned that the company either provided them with something less than what was promised or failed to deliver altogether.
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Platform crashes and glitches: A common issue mentioned by reviewers is the frequent crashing of the AvidMobile platform, which has caused frustration and inconvenience. Users reported experiencing multiple instances where the software crashed, including during important presentations to potential clients. This resulted in disruptions to their business operations and a negative impact on their professional image.
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Inconsistent customer support and communication: Many reviewers complained about receiving conflicting answers from different sources within AvidMobile's team, such as the sales VP and technical support staff. This lack of consistent communication added to their frustrations and made problem-solving more challenging. Additionally, some users expressed dissatisfaction with the customer service provided by AvidMobile, describing it as bad, rude, and unethical at times.