B Seller ERP

B Seller ERP is a comprehensive ERP and backoffice solution designed specifically for medium and large e-commerce operations. According to the vendor, this software aims to optimize and automate various processes, including inventory management, order fulfillment, financial management, and customer service. With its wide range of features, B Seller ERP caters to e-commerce retailers, online marketplaces, logistics and fulfillment companies, as well as customer service and support teams in the e-commerce industry.

Key Features

ERP (Gestão): According to the vendor, B Seller ERP streamlines the management of sales, inventory, and financial processes. It allows users to control stock levels, track inventory, generate invoices seamlessly, and gain real-time visibility of key performance indicators through customizable management dashboards.

WMS (Logística): B Seller ERP enables efficient management of the entire logistics process. The vendor claims that it provides real-time inventory tracking, automated stock management, simplifies order picking and packing processes for faster fulfillment, and integrates with shipping carriers for end-to-end order tracking.

SAC (Atendimento): The vendor states that B Seller ERP offers centralized and integrated customer service management across all channels. It streamlines workflows, automates tasks such as order cancellations and returns, tracks order status in real-time, and enhances communication with customers while managing reverse logistics.

TMS (Transporte): According to the vendor, B Seller ERP connects to major transportation services for e-commerce. It enables order tracking, integrates with shipping platforms for automated label generation, manages freight, controls invoices, and optimizes communication with end customers through real-time order tracking.

Inventory Management: B Seller ERP allows effective management and control of inventory levels. The vendor claims that users can track stock levels, monitor stock movements, and receive automated alerts for low stock or stock-outs, ensuring efficient inventory management.

Order Fulfillment: The vendor states that B Seller ERP streamlines the order fulfillment process. It automates order processing, facilitates order picking and packing, generates shipping labels, and ensures timely and accurate order fulfillment for improved customer satisfaction.

Financial Management: B Seller ERP seamlessly integrates financial management. According to the vendor, it automates invoice generation, tracks payments and receivables, manages expenses, and provides insights into financial performance through real-time reporting and analysis.

Customer Service: The vendor claims that B Seller ERP enhances customer service. It centralizes customer interactions, manages inquiries and complaints, provides real-time order status updates, and improves customer satisfaction through efficient and personalized customer support.

Analytics and Reporting: According to the vendor, B Seller ERP provides valuable insights into business performance. It offers access to real-time data, generates customizable reports and dashboards, analyzes key performance indicators, and supports data-driven decision-making for business growth.