Name: Back On Stage
Price: 26 USD
Author: Back On Stage

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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Back On Stage is an all-in-one application designed to streamline the live music booking process for musicians and music ensembles. According to the vendor, it replaces tedious spreadsheets and multiple apps by providing a centralized platform for managing gig details, communication, contracts, billing, file sharing, set lists, task management, and more. It caters to musicians and bands of all sizes, from solo artists to large ensembles. Professionals in the music industry, including musicians, bands, event planners, talent agencies, and production companies, can benefit from this comprehensive solution.

## Key Features

**CRM**: Effortlessly manage client relationships from inquiry to booking - all in one place. The application aims to help users execute on every detail and exceed client expectations. It provides a centralized location for storing all client interactions and information, streamlining the booking process and potentially enhancing customer satisfaction.

**Contracts**: Easily generate custom contracts for each gig. The application automatically populates important details in the contracts using tokens, saving time and ensuring accuracy. Professional contracts help establish trust with clients.

**Billing**: Simplify the billing process by integrating client invoices with bookings and the gig calendar. Users can create, track, and collect payments easily, reducing errors and saving time in accounting. This feature enhances professionalism and improves client satisfaction.

**Team Communication**: Communicate efficiently with team members through contextual messaging. Messages can be posted directly inside bookings or boards for easy reference. SMS and email notifications keep everyone updated in real-time, promoting collaboration and reducing miscommunication.

**File Sharing**: Attach recordings and sheet music to setlists for easy access. Store files such as contracts, invoices, and riders directly within bookings. The application offers unlimited storage for reference recordings, PDFs, and more. Contextual storage eliminates the need for complex folder structures.

**Shared Calendar**: Replace calendar invites with gig offers and an auto-book bot. Members only see gigs they are booked for, reducing clutter. The shared calendar serves as a single source of truth for gig details, minimizing confusion. Selective visibility ensures privacy and promotes efficiency.

**Set Lists**: Store all songs, sheet music, and performance details in one place. Drag and drop functionality allows users to easily reorder songs and add notes. Customizable views for each musician ensure everyone is on the same page, facilitating seamless collaboration and improving performance preparation.

**Task Management**: Organize tasks within bookings and assign them to team members. Relative due dates automatically adjust based on the booking date. Users can assign and delegate tasks to ensure timely completion, enhancing productivity and keeping everyone focused on their responsibilities.

**Payroll**: Ensure timely payments to team members with the auto-pay feature. The application automatically generates musician invoices for easy payment tracking. Custom payment methods are available for off-platform transactions. Streamline payroll processes and ensure accurate and timely payments.

Basic

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Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Back On Stage

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Back On Stage

Overview

What is Back On Stage?