Name: backstitch
Author: backstitch

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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backstitch is a Employee Experience and Total Rewards Engagement Platform designed to facilitate communication between Internal Communications and Human Resources teams and their employees. This platform caters to organizations of various sizes, ranging from small businesses to large enterprises, and is utilized by professionals in Internal Communications and Human Resources across industries such as technology, healthcare, finance, retail, and manufacturing.

## Key Features

**Employee Mobile App**: According to the vendor, backstitch offers a company-branded mobile app that reaches all employees, available for both iPhone and Android devices. This app serves as a one-stop shop for accessing company information and resources, and enables push notifications for important announcements and updates.

**Total Rewards Statements**: The vendor claims that backstitch provides modern Total Rewards Statements for effective compensation education, communicating the entire rewards package offered by the company. These statements are said to help drive higher retention, streamline recruitment, and improve annual adjustment communications, and can be delivered in various formats such as PDF snapshots, interactive web experiences, or through a custom branded mobile app.

**Internal Communications Platform**: According to the vendor, backstitch offers an Internal Communications Platform that allows users to create newsletters, announcements, enrollment instructions, and more using the drag-and-drop Studio. Content can be published to multiple channels including email, intranets, mobile apps, and chat platforms. The platform includes customizable templates, stock image libraries, and integrated surveys and polls for gathering feedback and insights from employees.

**Employee Engagement Analytics**: The vendor states that backstitch provides analytics to measure outcomes and collect feedback around every message. Users can track engagement metrics such as opens, clicks, and time spent interacting with content. The platform also claims to help understand trending topics and key influencers within the organization, and generate engagement reports to identify areas of high employee interaction.

**Custom Branding and Asset Management**: According to the vendor, backstitch allows users to customize the employee app, newsletters, and communications to match the company's branding. Users can access built-in stock image libraries and integrate with existing asset management systems. The platform also claims to offer the ability to create and manage custom templates for consistent branding and design, and include videos and rich media content within communications.

**Targeted Messaging and Distribution Lists**: The vendor claims that backstitch automatically builds distribution lists based on employee roles, locations, and other criteria. Users can trigger messages based on employee attributes such as hire date or aspirations, and target messaging to specific groups or departments within the organization. The platform is said to offer the ability to personalize content for different employee segments.

**Language Translation**: According to the vendor, backstitch automatically translates day-to-day messages to over 150 languages, supporting culturally diverse workforces and improving communication for non-native English speakers. This feature is said to enhance inclusivity and ensure all employees can access and understand company communications.

**News Clipping and Content Curation**: The vendor claims that backstitch allows users to easily drag and drop industry articles directly into newsletters and announcements. Content can be curated from industry sources, benefits providers, and social media marketing. This feature is said to save time in content creation and provide employees with relevant and curated information, enhancing communications with external content that aligns with company messaging.

**Surveys and Polls**: According to the vendor, backstitch enables users to embed surveys and polls directly into newsletters to gather feedback from employees. This feature is claimed to collect valuable insights and opinions on various topics and initiatives, improving employee engagement by involving them in decision-making processes. The platform is said to offer easy analysis of survey results to make data-driven decisions.

**Push Notifications**: The vendor states that backstitch allows users to elevate important announcements and drive awareness with push notifications. This feature is said to reach employees instantly without needing to know or collect cell phone numbers, and deliver time-sensitive messages and crisis communications effectively, improving communication and ensuring important information is seen by all employees.

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backstitch

The goal of Employee Engagement Software is to develop and nurture positive affect towards the company and the brand among the rank and file. To achieve that employee engagement software typically provides a means of recognizing and possibly rewarding employee achievement and model behavior, and also survey tools to capture sentiment.

Called pulse surveys, these surveys can be delivered rapidly and at fairly frequent intervals to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews or surveys.

Employee Engagement

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Overview

What is backstitch?