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Barracuda ECHOplatform for MSPs

Score6 out of 10

5 Reviews and Ratings

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What is Barracuda ECHOplatform for MSPs?

The Barracuda ECHOplatform (formerly from Intronis) is an interface designed to simplify a data protection strategy by putting everything MSPs need to protect their SMBs in one place, and offering it all for a flat fixed rate. Barracuda acquired Intronis in 2015.

Categories & Use Cases

Reviews

What users are saying about Barracuda ECHOplatform for MSPs.
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ECHO, is more like take two

Incentivized
dave jung
internal it in Information Technology at FM (201-500 employees employees)

Pros

  • user creates

Cons

  • the expanding of the roles that are allowed, just 4 seems to be too limiting
  • integration of the campus should be self service not a email and wait for 24 hour turn around

Most Important Features

  • user create
  • account create

Return on Investment

  • updating the licenses is time consuming where one needs to submit a ticket
  • the changing of the cloud to cloud version was not a smooth change, going from v1 to v2 was a huge issue

Other Software Used

Auvik, Adobe Sign, ConnectWise Manage

Intronis ECHOplatform for managing all of your backup software, backup appliance, and Essentials installations

Incentivized
Derek SchroederView profile
Service Manager in Information Technology at Accellis Technology Group (11-50 employees employees)

Pros

  • Centralized console for all Intronis backup software installations
  • Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
  • Alerting from backup software can range from simple to complex as well as schedule options

Cons

  • Purchasing and activating Barracuda Backup appliances via Intronis complicates the process as appliances use the Barracuda Cloud Console for management.
  • Intronis Backup software could use some improvement on reliability as it requires massaging more often than the Barracuda Backup appliances.

Return on Investment

  • This is a great solution for backups when a backup appliance is not necessary (or within economic range).
  • Local NAS replication can provide faster recovery of data in the event of a catastrophy.

Alternatives Considered

Carbonite and Acronis Backup Cloud

Other Software Used

Carbonite, Acronis Backup Cloud