Name: Benepass
Rating: 10 (1 reviews)
Author: Benepass

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Help Authoring

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Operational Analytics

Enterprise

Accounting

Budgeting and Forecasting

Tax Compliance

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Code Review

Data Catalog

Data Fabric

Data Quality

Data Recovery Service

Dynamic Application Security Testing (DAST)

Fraud Detection

IT Alert Management

Identity Governance and Administration

Integration Platform as a Service (iPaaS)

Low-Code Development

Master Data Management (MDM)

Network Access Control (NAC)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Office Migration and Repair

Software-Defined WAN

Virtual Data Room

Virtual Desktop Infrastructure (VDI)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Email Marketing

Enterprise Marketing Management

Local Marketing

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Marketing

Project Management

Wireframing

Professional Services

Customer Relationship Management (CRM)

Revenue Operations

Sales

Antivirus

Insider Risk Management

Security Orchestration, Automation and Response (SOAR)

Security

Forestry

Last Mile Delivery

Legal Research

Library Management

Nonprofit CRM

Nonprofit Fundraising

Plagiarism Checker

Real Estate Property Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

WEX Benefits

Forma Life Benefits Platform

Forma Inc

Justworks

OnPay

Pazcare

Sage HRMS

Sage

Oracle PeopleSoft HCM

Oracle

Infor Human Resources

Infor

TriNet HR Plus

TriNet

APS Payroll

### Expense Reimbursement
Users consistently praise Benepass for its streamlined and efficient expense reimbursement process. They appreciate the ease of submitting and uploading receipts, which results in quick turnaround times for reimbursement. The simplicity of the platform and the ability to track expenses effortlessly are highlighted as key benefits. Some users mention minor drawbacks, such as the need for faster reimbursement processing times, but overall, the sentiment towards Benepass's expense reimbursement capabilities remains positive and user-friendly.

### Virtual and Physical Payment Solutions
Users consistently highlight the convenience and versatility of Benepass's virtual and physical payment solutions. The ability to easily request and manage both virtual and physical cards, coupled with the straightforward process of tracking expenses and balances, receives high praise. Some users appreciate the integration with other payment methods, while others suggest improvements such as providing additional payment options for specific merchants. Despite minor concerns, the overall sentiment leans towards the effectiveness and user-friendliness of Benepass's virtual and physical payment solutions.

### Financial Management Tools
User feedback on Benepass's financial management tools functionalities is varied and diverse. Some users appreciate the ease of tracking their funds and balances, finding the app intuitive and user-friendly. However, others express concerns about certain limitations, such as the inability to roll over more money weekly or the lack of options to add funds personally. While some users find the app efficient in managing reimbursements and accessing account information, others highlight issues like delays in receiving reimbursements and the need for clearer instructions on linking bank accounts for reimbursements.

### Benefits Management
Users generally praise Benepass for its efficient benefits management capabilities. They appreciate the ease of use, flexibility in accessing benefits, and the ability to track and manage various employee benefits effectively. The platform's feature of categorizing benefits into different 'buckets' for easy tracking and reimbursement is well-received by users. Additionally, the integration with payment wallets for touchless transactions and the quick and efficient customer support further enhance the overall benefits management experience for users.

### Employee Wellness Programs
Users consistently praise Benepass for its robust employee wellness benefits and its positive impact on mental and physical health. The program is lauded for its ability to support employees in maintaining a healthy lifestyle by providing access to a variety of wellness-related activities and equipment. While some users express minor disappointments, such as the inability to purchase running shoes with the monthly allotment, overall, Benepass's employee wellness programs are seen as a valuable addition to the benefits package, encouraging individuals to prioritize their health and well-being.

### Health and Fitness Benefits
Users consistently highlight the positive impact of Benepass on their health and fitness routines. They appreciate the ability to use the platform for gym memberships, fitness-related purchases, and wellness services. Benepass's focus on promoting physical well-being through its benefits is well-received by users, who find it instrumental in supporting their healthy lifestyle choices. The convenience and flexibility offered by Benepass in accessing health and fitness resources contribute significantly to users' overall satisfaction with the platform.

### Employee Perks and Rewards
User feedback on Benepass's perks and stipend offerings varies, with some praising the flexibility and ease of use while others express a desire for increased monthly allotments. The platform seems to effectively support employees in managing their wellness benefits and stipends, with features like tracking balances and providing a convenient way to access and utilize allocated funds. While some users appreciate the ability to allocate funds for various purposes such as gym memberships and groceries, others highlight limitations such as the inability to purchase specific items like running shoes using the stipend. Despite mixed opinions, Benepass appears to play a significant role in enhancing employee perks and rewards within organizations.

### Customer Support Services
Users consistently praise Benepass's exceptional customer support services, highlighting the team's responsiveness and helpfulness. The majority of reviewers express satisfaction with the prompt resolution of issues and the efficiency of the support team. While a few users mention minor delays in response times, overall, the sentiment towards Benepass's customer support services remains positive. Customers appreciate the ease of communication with the support team and the quick assistance provided, contributing to a favorable user experience.

### Work-Life Balance Enhancements
Users consistently praise Benepass for its efficiency in managing work-from-home expenses and enhancing work-life balance. The platform's ability to streamline the process of acquiring work-from-home equipment and providing guidance on creating comfortable home office setups has been well-received. Users appreciate the convenience of accessing allocated budgets for wellness, personal development, and work-from-home needs without having to incur personal expenses upfront. Benepass's work-life balance enhancements have garnered positive feedback for their user-friendly interface and prompt customer service in resolving any issues that may arise.

### Company Benefit Policies
Users consistently highlight Benepass's company benefit policies as a standout feature, with many expressing appreciation for the ease of accessing and utilizing the benefits provided by their employer through the platform. The ability to manage reimbursements efficiently and the convenience of using Benepass for various lifestyle costs have been particularly well-received by employees. While some users have suggested improvements, such as the option to personally add to their balance, overall, the sentiment towards Benepass's company benefit policies remains positive.

### User Experience and App Functionality
Users consistently praise Benepass for its user-friendly app and convenient functionality. The majority of reviewers highlight the app's ease of use, intuitive design, and quick access to important features like checking balances and submitting expenses. While some users express minor concerns about occasional glitches or the need for additional features like balance notifications, overall, the sentiment towards Benepass's user experience and app functionality remains positive. The app's simplicity, responsiveness, and efficient reimbursement process are commonly cited as key strengths by users, contributing to a favorable overall experience.

Users have made the following recommendations for Benepass based on their experience using the tool for managing company benefits:

1. Users recommend Benepass for its ease of use and intuitive interface. They have found it straightforward to navigate and complete tasks without any issues. The user-friendly design of the tool has made it easy for them to manage their company benefits effectively.

2. Another common recommendation is for the comprehensive features offered by Benepass. Users appreciate the wide range of benefits that can be managed through the tool, including health insurance, retirement plans, and flexible spending accounts. They find it convenient to have all their benefits in one place, making it easier to keep track of and make changes when needed.

3. Users also praise Benepass for its excellent customer support. They have had positive experiences with the support team, finding them responsive, helpful, and knowledgeable. Customers appreciate receiving prompt assistance whenever they have encountered any issues or had questions about using the tool.

Overall, users highly recommend Benepass as a reliable and efficient tool for managing company benefits. Its ease of use, comprehensive features, and responsive customer support contribute to a positive user experience.

Benepass is positioned as a flexible benefits platform designed for people-first companies. According to the vendor, it offers personalized, global employee benefits programs that adapt to the needs and preferences of employees. The platform is suitable for businesses of various sizes, from small enterprises to large corporations, and caters to industries such as tech, healthcare and biotech, retail, financial services, and professional services.

## Key Features

**Benepass Remote Work Account**: According to the vendor, this feature is designed to support employees working remotely or in a hybrid work environment. It allows companies to provide a stipend for setting up a productive home workspace, covering expenses such as office furniture, supplies, technology, phone and internet service, and coworking office subscriptions.

**Benepass Rewards and Recognition**: The vendor states that this program enables companies to personalize employee recognition by providing a monetary reward. Employees can choose how they want to be celebrated and use their Benepass Rewards and Recognition funds to purchase gifts or experiences that are meaningful to them.

**Benepass Lifestyle Spending Accounts**: According to the vendor, this feature offers employees flexibility in spending their benefits across categories such as fitness, mental health, family care, and professional development. Employees can use their Benepass Lifestyle Spending Account to pay for expenses like gym memberships, therapy sessions, child care, and educational courses.

**Benepass Wellness**: The vendor claims that this feature empowers employees to personalize their own wellness journey. Companies can offer a range of wellness benefits, including fitness memberships, wellness classes, mental health services, and wellness products. Employees can use their Benepass Wellness funds to pay for these wellness expenses.

**Benepass Flexible Spending Accounts**: According to the vendor, this feature enables employees to use pre-tax dollars to cover qualified medical expenses. Employees can contribute a portion of their salary to the account, which can be used for expenses such as doctor visits, prescription medications, and medical supplies. The funds in the account are tax-free, helping employees save money on healthcare expenses.

**Pre-tax Benefits**: The vendor claims that Benepass allows companies to design and manage various pre-tax benefits programs, providing employees with tax advantages for expenses like healthcare, dependent care, and commuting.

**Perks Programs**: According to the vendor, companies can create and manage perks programs with Benepass to offer employees exclusive discounts, deals, and special offers from a wide range of vendors and service providers.

**Health Reimbursement Arrangements**: The vendor states that Benepass supports the management of health reimbursement arrangements, allowing companies to provide employees with tax-free funds to cover eligible healthcare expenses.

**Family and Childcare Accounts**: According to the vendor, this feature enables companies to offer family and childcare accounts, allowing employees to set aside pre-tax dollars to cover expenses related to dependent care, including daycare, after-school programs, and summer camps.

**Commuter Programs**: According to the vendor, Benepass helps companies manage commuter programs, allowing employees to use pre-tax dollars to pay for eligible commuting expenses such as public transportation passes, parking fees, and bike-sharing memberships.

Seamless and efficient solution: Users have consistently praised Benepass as a seamless and efficient solution for managing reimbursements and wellness funds provided by their company. Many reviewers have stated that the software makes it incredibly easy to navigate and complete transactions with just a few clicks, resulting in a hassle-free experience.

User-friendly and intuitive interface: The user interface of both the web and mobile versions of Benepass has received high praise from users. They find it highly user-friendly and intuitive, making it easy to navigate and use the software. This positive sentiment is further reinforced by reviewers who mention that the app takes a minimal amount of clicks to access relevant information, providing a satisfying experience.

Notifies about expiring funds: One standout feature of Benepass that users appreciate is its ability to notify them when their funds are about to expire. This ensures they don't miss out on utilizing their allocated budget effectively. Some users have specifically mentioned this notification feature as being highly appreciated, contributing to an overall positive experience with the platform.

Long Reimbursement Process: Several users have expressed their dissatisfaction with the length of time it takes to receive reimbursements through Benepass. Some users have mentioned that they had to wait over a month to receive their reimbursements, which can be frustrating and inconvenient.

Limited Merchant Coverage: A few users have mentioned that they would like more options and coverage in small towns. They also expressed a desire for clearer information about which merchants are eligible for certain categories, as different branches of the same merchant sometimes have varying classifications. This lack of clarity makes it difficult for users to know where they can use their benefits effectively.

Lack of Notifications and Updates: Some users have mentioned that the app could improve in terms of providing notifications and updates about expiring funds or remaining balances. Users feel that better communication regarding the need to link a bank account, reasons for reimbursement rejections, and reminders about unused funds would greatly enhance their experience with Benepass.

Benepass has become an invaluable tool for users in managing their wellness and health expenses. With the app, users have been able to easily access funds for a variety of purposes, including fitness memberships, massages, and self-care activities. The streamlined process of submitting expenses and receiving reimbursements has made it quick and efficient for users, eliminating the need to fill out reimbursement requests and submit receipts. Users appreciate the convenience of having available funds to use throughout the year for food, health services, and other expenses, as well as being able to easily track their FSA funds and company-specific perks. Benepass has also provided users with a wellness benefit stipend that covers expenses such as workout classes and hair appointments, making them feel valued by their company. The flexibility of using the provided card for various wellness purposes without any challenges has been highly appreciated by users. Additionally, Benepass has helped users control their monthly stipends for food, reducing stress and streamlining the process of submitting stipend expenses. Overall, Benepass has proven to be an easy-to-use solution that solves the issues of constantly submitting receipts for reimbursement and ensures that comprehensive benefits packages are fully utilized.

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Essential

Enhanced

Complete

HR Pro

Payroll Essentials

HR Plus

Hiring Advantage

Performance Plus

ADP Workforce Now

Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.

Rippling

Benepass

Benefits Administration Software automates the process of managing employee benefits and eligibility, including medical insurance, pension & retirement, and leave. Also included here are healthcare brokerages or marketplaces for use by employers and healthcare analytics platforms for decision optimization.

Benefits Administration

Likelihood to Recommend

BambooHR®

Expensify

Airbase

Benepass 2024-02-19 08:23:28

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Benefits Administration Software

I’m an employee that uses Benepass for expense reports. My company offers several different stipends and benefits to their employees so Benepass is used to manage all of our stipends that refresh either monthly or annually. The business problems it addresses are easy management and tracking of stipend spending throughout the business. It saves employees time and enhances their experience when electing to use the stipends offered by the company,

Tracking how much of my stipend I have available to spend each month/year
Uploading receipts is easy
Adding bank account is seamless and direct deposit occurs quickly after expense approval

When using a virtual card, I still need to submit details for the expense. It feels like it would just be easier to fill in an expense rather than setup a virtual card for recurring payments that are reimbursed through stipends.

Employee retention. It helps employees take advantage of the awesome benefits and stipends their employer offers. Without seamless software to use here, employees may easily forget or just not use their benefits.

Airbase, Expensify, BambooHR and ADP Workforce Now

Benepass

Overview

What is Benepass?