TrustRadius Insights
BentoBox is a game-changer for restaurant owners who are looking to build and manage their websites without extensive technical skills. …
Overview
What is BentoBox?
BentoBox headquartered in New York offers website design and hosting for restaurants, featuring full-service design or template-based design, mobile optimization with built in analytics, reservation and delivery system with support for taking orders via its online ordering system, and loyalty…
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What is BentoBox?
BentoBox headquartered in New York offers website design and hosting for restaurants, featuring full-service design or template-based design, mobile optimization with built in analytics, reservation and delivery system with support for taking orders via its online ordering system, and loyalty…
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- No setup fee
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Product Details
- About
- Tech Details
What is BentoBox?
BentoBox Video
Empowering the world's restaurants to succeed in their mission of hospitality.
BentoBox Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
BentoBox is a game-changer for restaurant owners who are looking to build and manage their websites without extensive technical skills. With its wide array of built-in restaurant-focused tools, it has solved a variety of business problems for users. Many users have found that the product's great customer support and service are some of the best they've ever experienced, which is a big plus for those who do not have systems in place for managing these tools.
The platform specializes in restaurant website building, allowing restaurant owners to quickly navigate through their websites and manage them on their own, without the need to delegate tasks to outsiders. As a result, many users have created beautiful and user-friendly websites that have been an improvement from their previous website provider. BentoBox has helped set the tone for customers' expectations before they even walk into the restaurant, making it a valuable asset for business owners. While some users have found it limiting in terms of customization and flexibility, it has been beneficial for those without deep tech experience on their team. Overall, BentoBox has been instrumental in helping restaurateurs get online, promoting their businesses more effectively while retaining control over their digital presence.
User-Friendly Interface: Users find BentoBox's user interface to be very intuitive and easy to navigate, with no learning curve required. Many reviewers have praised the software for its user-friendliness, making it a top choice for restaurant owners who want to manage their websites quickly.
Great Customer Support: Customers appreciate BentoBox's easily accessible customer support that replies promptly, thoroughly, and personably. The high-quality customer service has been mentioned by several users as a big plus point of using the software.
Efficient Management Tool: BentoBox is designed specifically for restaurants, making it an efficient and straightforward tool for managing a restaurant's website and social media accounts. Several reviewers have highlighted this feature as one of the main reasons they use BentoBox since it saves them a lot of time on their day-to-day routine.
Limited Customization: Some users found limitations to the advanced changes that could be made to the website, as they couldn't access the source code themselves and there was no marketplace of plug-ins. Additionally, some users felt that the way the system is set up limited their ability to have multiple locators on their website, which was a problem for their restaurant chain with multiple locations.
Poor Reporting: Some users found reporting to be scant and not informative enough.
Issues with Customer Support: One user had a terrible experience with customer service after being billed at a much higher price than what was agreed upon.