Name: Billetterie
Author: Billetterie

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Assembly Neos

Assembly Software

Access Legal

The Access Group

Filevine

AbacusLaw by CARET

CARET (Abacus Data Systems, Inc. )

Mitratech INSZoom

Mitratech

CaseManagerPro

Lucid IQ

DecisionVault

SmartAdvocate

eimmigration by Cerenade

Cerenade

Billetterie is a comprehensive service management platform designed to automate service processes and improve customer service. It is suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as IT Service Management, Customer Service Management, Law Firms, Intellectual Property Management, and Legal Services can benefit from the features and functionalities offered by Billetterie.

## Key Features

**Service Automation**: Streamline service processes and assign service levels using ticket and case management tools. Customize the service management environment to meet specific business requirements and optimize service processes to align with service level commitments. Manage organization branding, structure, and service catalog.

**Self Service**: Empower users to independently manage various services through the self-service platform. Access a comprehensive knowledge base, configuration options, and search functionalities. Provide users with a personalized dashboard for managing tasks and messages. Collaborate with other users through community forums.

**Knowledge Management**: Enable users to find solutions and frequently asked questions to solve problems independently. Compile and access knowledge base articles through an approved process. Foster collaboration among users within the Billetterie community. Utilize a chatbot for fast and automated answers to common questions.

**Performance Management**: Monitor and analyze agent performance and service management trends. Generate statistical, productivity, and performance reports for informed decision-making. Measure the efficiency of agents, business units, and the entire organization. Gain insights through monitoring tickets returned against resolved, overall summary reports, and more.

**Integrations**: Seamlessly coexist with best-of-breed applications through native, XML, REST APIs, and custom solutions. Integrate third-party applications for smooth data exchange. Support process-level integration and status updates between systems. Securely manage public and private cloud infrastructure.

**Omnichannel**: Interact with the system through various channels such as web, mobile, telephone, chat, email, and social media. Convert emails into trackable tickets managed according to service level commitments. Record calls and convert them into tickets with contextual information. Enable native Facebook integrations for seamless social media interactions.

Neos is a cloud-based legal case management software used to customize and automate workflows while managing all case-related documentation and data.

Neos Essentials

Neos Premium

NeosAI Platinum

Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

EasyStart

Clio Grow

Essentials

Advanced

Complete

Clio

Billetterie

Legal case management software organize facts pertaining to cases, whether billing hours or facts, history, and documents relevant to the matter. Because hours logged is essential to this case management software also includes billing related features and customer document and information management. Finally, they integrate with eDiscovery tools so that relevant information can be associated to cases quickly.

Legal Case Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Legal Case Management Software

Billetterie

Overview

What is Billetterie?