BILT

What is BILT?

BILT provides Augmented Reality Training and interactive 3D work instructions for product assembly, installation, maintenance, repair, and technical training. The platform converts procedures and computer-aided design (CAD) assets into guided visual instructions for consumers, technicians, and field teams.

Key Capabilities

Interactive 3D instructions: Users can view components in three dimensions, rotate and zoom models, inspect part orientation, and follow step-by-step assembly, installation, or repair procedures.
Instruction development: Organizations can use existing procedures and CAD data to produce visual work instructions for products, equipment, and field operations.
Technical training: BILT supports immersive, visual-first training for onboarding, maintenance procedures, assembly work, and other technical tasks. Extended reality (XR) delivery can include augmented, virtual, and mixed-reality experiences.
Product support: Customer Engagement functions provide product-specific guidance through QR codes, links, help-center workflows, and mobile devices. Support teams can direct customers to the relevant interactive instructions rather than provide procedural guidance manually.
Operational analytics: The platform captures user-behavior data that organizations can use to assess instruction usage and identify process-improvement opportunities.

Audience & Use Cases

Audience: Manufacturers, consumer-product brands, field-service organizations, maintenance teams, technical-training teams, retailers, and product-support teams.
Use Case: BILT supports organizations that need to replace static manuals and diagrams with interactive guidance for assembly, installation, servicing, repair, onboarding, and customer self-service.

Technical Specifications

Instruction format: Interactive 3D models, animations, voice guidance, and step-by-step task flows.
Content inputs: Existing procedures and CAD assets.
Delivery: Mobile devices, tablets, and web-accessible links; selected workflows support offline use.
Access methods: QR codes, support links, help centers, and mobile applications.