Birdie Care is a Home Care Operations platform specifically designed for domiciliary care providers. The solution utilizes a Mobile-First SaaS Architecture to unify digital care planning, staff rostering, and financial administration within a single system of record.

Key Capabilities

Digital Care Planning & Assessments: The platform centralizes the creation and management of person-centered care plans. It includes standardized templates for risk assessments and health monitoring, allowing for real-time updates that are immediately accessible to field-based care teams.
Intelligent Rostering & Scheduling: Birdie Care features a rostering engine that matches care workers to clients based on skills, location, and availability. The system utilizes GPS-Verified Check-in/Check-out through a mobile application to monitor service delivery and ensure lone-worker safety.
Integrated Care Auditing: The platform includes an Auditing & Quality Management suite that aggregates data from daily care logs to surface compliance trends. This feature is intended to facilitate "inspection-ready" status for regulatory bodies like the CQC by providing automated audit trails and safety alerts.
Finance & Payroll Automation: The system automates the processing of complex care billing and payroll. It supports multiple funding sources, including local authority contracts and private payers, and synchronizes shift data with financial modules to generate invoices and gross pay calculations.
Mobile Field Application: The Birdie App provides care workers with offline access to care plans and medication records. The application utilizes Offline Synchronization to ensure that care notes and observations are captured at the point of delivery and uploaded once connectivity is restored.

Audience & Use Cases

Audience: Home Care Agency Owners, Registered Managers, and Domiciliary Care Coordinators.
Use Case: Managing the end-to-end operations of a home care agency, from staff scheduling and clinical documentation to financial reconciliation.

Technical Specifications

Architecture: Cloud-Native SaaS, Mobile App (iOS/Android).
Connectivity: Open APIs, GP Connect (integration for viewing medical records).
Compliance: PRSB Accredited, Cyber Essentials Plus, GDPR.
Specialization: Home Care / Domiciliary Care.

Birdie Care

What is Birdie Care?

Categories & Use Cases

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