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Blackpoint MDR

Score9.9 out of 10

11 Reviews and Ratings

What is Blackpoint MDR?

Blackpoint Cyber headquartered in Ellicott City offers MDR services. Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor clients' networks (and their customers' networks) and detain threats before it's too late.

Blackpoint allows us to offer high end cyber protection services.

Use Cases and Deployment Scope

We recommend it to all our clients. It's an effective and cost-effective security layer that helps both device security and cloud security. Support is great. We love having them help keep an eye on our clients. Not many years ago, this kind of access to SOC was only available to Fortune 500 companies.

Pros

  • Office 365 and Google workspace security ang login monitoring.
  • End point monitoring.
  • Live experienced SOC oversight of issues reported.
  • Fast, helpful customer focused support.

Cons

  • The new compass one interface takes some adjustment but that's a me problem.
  • Ability to push to Macs and PCs using RMM could be improved. Works, but the Macs especially need help.

Return on Investment

  • We make a little revenue but the best advantage is the 24x7 monitoring.
  • It checks a valuable MDR box.

Usability

Alternatives Considered

Trend Micro Worry-Free Services Suite and SentinelOne Singularity

Other Software Used

Trend Micro Worry-Free Services Suite