Name: bluePBX
Author: ccn Services

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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bluePBX is a cloud-based telephone system designed to enhance business communication. It is targeted towards small to medium-sized businesses, offering a flexible and professional solution for their communication needs. bluePBX is utilized by various professions and industries, including professional services, retail, healthcare, hospitality, and education.

## Key Features

**Cloud-Telefonanlage**: According to the vendor, bluePBX provides a flexible and professional cloud-based telephone system. It is hosted in a secure data center in Munich, Germany, and offers software-based telephony without the need for expensive hardware or on-site equipment. The vendor handles updates and maintenance, ensuring a hassle-free experience. They claim that data and conversations are encrypted and secure.

**SIP-Trunk**: The vendor states that bluePBX offers a SIP trunking service to connect the system to the public switched telephone network (PSTN). It enables cost-effective inbound and outbound calls over the internet, supporting multiple concurrent calls. The vendor claims that it is an alternative to traditional phone lines, with easy setup and configuration.

**Internet Access**: The vendor provides an internet access service for bluePBX, ensuring reliable and high-speed connectivity. They claim that it is optimized for VoIP traffic, guaranteeing clear and uninterrupted calls. The vendor states that it reduces the need for separate internet service providers.

**Online-Fax**: bluePBX integrates faxing functionality into the system. According to the vendor, users can send and receive faxes using email, eliminating the need for physical fax machines or dedicated fax lines. Faxes are delivered as digital files, making them easy to store and manage.

**Mobile App**: The vendor offers a mobile application for bluePBX, allowing users to make and receive calls using their business phone number. They claim that it provides access to features like voicemail, call forwarding, and call recording. The app enables remote and on-the-go communication for employees.

**Ortsunabhängige Erreichbarkeit (Location-independent accessibility)**: The vendor states that bluePBX ensures employees can be reached anytime, anywhere. It seamlessly integrates office phones, mobile devices, and softphones, supporting remote work and home office setups. According to the vendor, it enables efficient and flexible communication regardless of location.

**Faire und transparente Preise (Fair and transparent prices)**: The vendor claims that bluePBX offers a pricing model that includes premium features and software without additional costs. They state that there are no hidden fees or surprises, with pricing based on the number of employees and extensions. According to the vendor, it is scalable based on actual usage and needs.

**Rufnummern mitnehmen (Number portability)**: According to the vendor, bluePBX allows for the transfer of existing phone numbers to the system. They claim that the transition is seamless without disruption to business operations. It enables easy management of phone numbers as the company grows or changes.

**Sicherheit und Verschlüsselung (Security and encryption)**: The vendor emphasizes that bluePBX operates in a high-security data center in Munich. They state that data and conversations are encrypted at all times, ensuring the privacy and protection of sensitive information.

**Virtuelle Telefonanlage (Virtual telephone system)**: bluePBX is a software-based telephone system hosted in the cloud. According to the vendor, it eliminates the need for physical hardware or on-site equipment. They claim that it offers over 200 functions, including call forwarding, voicemail, and call recording. They also state that it integrates with web-based CRM systems, enabling efficient communication and collaboration.

Quick Start

MessageMedia SMS

Telonium is a telephony and VoIP software solution from Telonium.

Regular Extension

Virtual Extension

Call Recording

Telonium

bluePBX

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

ccn Services

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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bluePBX

Overview

What is bluePBX?