BlueRelay

BlueRelay is a document workflow management and business process automation solution that aims to streamline operations and improve efficiency. According to the vendor, this software solution caters to various professions and industries, including communications service providers, insurance companies, and pharmacy benefit managers.

Key Features

Custom Checklists: According to the vendor, BlueRelay offers customizable checklists to ensure consistent and uniform processing steps across the team.

Document Compare: The vendor states that users can easily compare side-by-side document versions to confirm that updates are implemented correctly.

Audit Ready: BlueRelay provides a full audit trail of document changes and the editors who made them, as claimed by the vendor.

Code-Free Workflow Automation: According to the vendor, BlueRelay allows users to automate processes without the need for coding.

Customized Workflows: The vendor claims that BlueRelay offers pre-defined workflows specifically designed for insurance industry-standard documents like ANOC, EOC, and SOB.

Bulk Form Import and Processing: BlueRelay enables seamless import and processing of large volumes of content and configuration elements, according to the vendor.

Workload Management: The vendor states that BlueRelay provides effective task assignment and reassignment to balance team workloads and ensure compliance with SLAs.

Dashboards by Role: According to the vendor, BlueRelay offers role-specific dashboards that provide visibility into team workloads and processes.

Chart Drill Down: BlueRelay allows users to gain detailed insights by drilling down into specific projects, documents, or tasks, as claimed by the vendor.

Content Search: According to the vendor, BlueRelay offers built-in content search functionality for easy document access.

Comments & Notifications: BlueRelay enables collaboration through the ability to leave comments on tasks and documents, and receive notifications within the application or through communication tools like Slack and Email, according to the vendor.

Full API Support: The vendor claims that BlueRelay seamlessly integrates with existing tools and systems through comprehensive API support.