Bluewater

Bluewater is a cloud-based mobility and telecom expense management platform provided by Bluewater Control. According to the vendor, the platform is designed to help organizations consolidate and manage their mobile devices, services, and spend. With its features, Bluewater aims to offer visibility, governance, and control over the entire lifecycle of mobile services and devices. The platform is said to be suitable for companies of all sizes, from small businesses to large enterprises. Professionals in IT, finance, telecom expense management, procurement, and managed service providers are among the target users. Bluewater is commonly used in industries such as telecom, IT, finance, healthcare, and retail.

Mobile Lifecycle: According to the vendor, Bluewater simplifies the management of mobile services and devices by providing a single platform to handle the entire lifecycle. Users can order mobile hardware, plans, and accessories through customized catalogs with flexible approval workflows. The platform offers detailed order tracking visibility for efficient management.

Service Management: Users can reportedly action moves, changes, or cancellations from a service record, which is then updated bi-directionally with the managed service provider (MSP). Transferring services and linked devices between users, cost centers, or spare pools is said to be a seamless process.

Device Management: Bluewater provides up-to-date device profiles with details on device status, linked users and services, UEM status, and more. The platform allows for customizable device status and sub-status categories, which can streamline device audits and refresh projects.

Cost Allocation: According to the vendor, organizations can aggregate all carrier service billing against service profiles and cost centers, dynamically managing cost allocations.

Reporting: Bluewater offers fast on-screen search, pre-built reporting capabilities, and best practice dashboards for analyzing mobile fleet data. The platform allows for scheduled reporting and secure consumption by non-platform users.

Universal Capability: The platform is said to provide a powerful universal search feature, flexible cost allocation models, a rich API framework, and webhooks for seamless integration with third-party systems. According to the vendor, a prebuilt ServiceNow connector is available for easy integration.

Telecom Expense Management: Bluewater aims to consolidate carrier billing and services data, allowing organizations to review monthly variances, link them to users and cost centers, and identify optimization opportunities. The platform provides access to summary and itemized data for service spend analysis.

Compliance: Bluewater follows a Compliance Program and has achieved ISO 27001:2013 certification for security management controls. The vendor claims to consistently monitor and evaluate security, adopting third-party standards and audits.