Bonsai Reviews & Insights

Score9.1 out of 10

5 Reviews and Ratings

Community insights

TrustRadius Insights for Bonsai are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly platform: Many reviewers have praised Bonsai for its well-designed and user-friendly platform, making it easy to manage finances, invoices, contracts and track time. Users appreciate the software's simplicity and ease of use, stating that it makes their freelance process streamlined and efficient.

Templates for documents: A significant number of users have appreciated Bonsai's variety of templates for proposals, contracts, and invoices. The pre-packaged documents save freelancers time while maintaining a uniform look across all their documentation. This feature is especially valuable to new freelancers who may not have experience creating these types of documents.

All-in-one solution: Multiple reviews highlight that Bonsai has everything needed to run a service-based business in one place - invoicing, time tracking, accounting/tax estimates, proposals/contracts creation- which eliminates the need to juggle multiple software solutions. Additionally, unlimited client capacity means some freelancers can save on costs as other platforms charge per-client fees.

Bonsai Reviews

1 Review

Best project management tool for our agency

Rating: 10 out of 10

August 9, 2024

Use Cases and Deployment Scope

As an agency of over 15+ professionals, Bonsai has transformed our workflow. We started using them when we were only 2 people on the team, and we used Bonsai only for a few features at the beginning (proposals, contracts and invoicing).

But as our team grew to nearly 20 people now, we started needing more features, and surprisingly, Bonsai grew as well and launched the features we needed like project management, budgeting, team resource planning and business profitability overview. It made our daily operations way more efficient and simplified the overall project management process and working with clients.

We also tested a few other tools in the meantime but Bonsai was the only one that hit the sweet spot of ease of use and a comprehensive list of features that seem to be specifically built for agency workflows.

Additionally, the customer support is top-notch, always responsive and knowledgeable.

Pros

Business reporting
Client management
Automated billing
Team time tracking

Cons

Client portal - could have more customization

Likelihood to Recommend

Great for agency workflows. Maybe not suitable for larger companies with over 200 employees

Verified User

Consultant in Marketing (11-50 employees)

Vetted Review

3 years of experience