Name: BookStack
Rating: 9.3 (3 reviews)
Author: BookStack

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

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BookStack is a self-hosted platform designed to help businesses organize and store information. According to the vendor, it is suitable for companies of all sizes, including small startups and large enterprises. Professionals and industries such as software development, IT and technology, education, marketing and advertising, and non-profit organizations can benefit from the features offered by BookStack.

## Key Features

**Simple Interface**: BookStack offers a user-friendly interface with a WYSIWYG page editor. The content is organized into three groups: Books, Chapters, and Pages. The vendor claims that the interface is designed for simplicity and ease of use.

**Searchable and Connected**: According to the vendor, all content in BookStack is fully searchable, allowing users to search at the book level or across all books, chapters, and pages. The ability to link directly to any paragraph enables easy navigation and connected documentation.

**Configurable**: BookStack provides configuration options that allow users to customize the platform according to their needs. The vendor states that users can change the name, logo, and registration options. Additionally, the visibility of the entire system can be configured to be publicly viewable or restricted.

**Simple Requirements**: BookStack is built using PHP and the Laravel framework. The vendor claims that it is designed to run smoothly on a $5 Digital Ocean VPS. The platform utilizes MySQL to store data, ensuring accessible requirements.

**Built-In diagrams.net**: BookStack's page editor includes a built-in diagrams.net drawing capability, which the vendor says enables users to create diagrams within their documentation quickly and easily.

**Multi-Lingual**: According to the vendor, BookStack supports multiple languages, including English, French, German, Spanish, Italian, Japanese, Dutch, Polish, Russian, and more. Users can set their preferred language for the platform.

**Optional Markdown Editor**: BookStack supports writing in Markdown and provides a markdown editor with a live-preview feature. According to the vendor, this feature gives users flexibility in their documentation creation.

**Integrated Authentication**: BookStack supports integrated authentication with various social providers such as GitHub, Google, Slack, and AzureAD. The vendor states that enterprise environments can utilize Okta, SAML2, and LDAP options for authentication.

**Powerful Features**: BookStack offers powerful features such as cross-book sorting, page revisions, and image management. The vendor claims that a full role and permission system allows for content and action control, enabling users to lock down content and actions as required.

**Multi-Factor Authentication**: BookStack has built-in multi-factor authentication (MFA), which the vendor states can enhance security. According to the vendor, MFA can be enforced at a per-role level, and users can utilize options such as TOTP (Google/Microsoft Authenticator, Authy) and static backup codes.

Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

Team

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Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

Plan 1

Plan 2

Office 365 E3

BookStack

Knowledge Management

Likelihood to Recommend

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MediaWiki

EA / Business IT Analyst

BookStack 2024-02-16 03:10:48

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Home

Knowledge Management Systems

We use BookStack to organize the knowledge base of our IT department in a logical, human understandable manner. User authenticates with their Active Directory account. Some books are open to everyone in the company, such as end-user manuals for most our internal information systems, FAQs and an official update journal of the IT department. Other books are available upon login, with granular access-management based on AD group memberships. My colleagues in IT organize support manuals, I publish methodologies, application infrastracture documentation and handbooks for external suppliers so that we reduce their prep time as well as time required from internal resources to instruct them. Once, we have run user acceptability tests in BookStack, detailing the steps in the software itself and embedding an assessment matrix form (from another service) in a floating overlay.

Documentation
Guides
Knowledge-base
Version control

Continuity in backward compatibility
Dark mode
Absent tree view

Spillover within Business IT staff up, nearly double substitutability. This is through the ability of a support technician servicing a different product to find a guide describing how to solve the more frequent issues the way a product lead would do it.
Time to draft and publish a documentation down some 20% compared to previous solution.
OpenSource that integrates fine with enterprise-grade software and somehow even passes security audit. 20 times cheaper to implement compared to Confluence, almost free to maintain.

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BookStack

Overview

What is BookStack?