Name: BoomSonar Suite
Author: Tick Tock Boom

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Development

Business Intelligence (BI)

Collaboration

Manufacturing Execution

Payment Facilitation

Quality Management

Enterprise

Accounting

Blockchain Payments

Merger and Acquisition

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Bot Mitigation

Cloud Storage

Container Security

Data Center Outsourcing (Canada)

Data Center Power

Data Replication

Endpoint Security

Firewall

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Mobile Data Security

Network Performance Monitoring

Network Troubleshooting

SQL Server Performance Monitoring

Scale-Out Storage

Secure Access Control

Smart Contracts

Testing Services

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Grant Management Software

IP Geolocation

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Dialer

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Security

Aviation

Emergency Notification

Fleet Maintenance

Hospital Management

Hotel Management

Retail Analytics

Revenue Cycle Management (RCM)

Shipping

Veterinary

Warranty Management

Vertical-Specific

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BoomSonar Suite is an integrated social media business platform offered by BoomSonar Suite. According to the vendor, this comprehensive suite aims to help brands and agencies leverage social media data to make informed decisions, manage their online presence, engage with customers, and analyze performance. It is designed to cater to companies of all sizes, from small businesses to large enterprises. The product is commonly used by marketing professionals and agencies, social media managers and agencies, public relations professionals and agencies, customer service professionals and agencies, as well as research and development teams in various industries.

## Key Features

**Social CRM**: According to the vendor, BoomSonar Suite integrates social CRM into every aspect of its platform, allowing users to utilize social media as a customer service channel. Users can reply to customers, gather user data, analyze patterns, and potentially increase customer satisfaction.

**Leverage Social Data**: BoomSonar Suite aims to help users leverage social media data to potentially enhance customer satisfaction, improve customer retention, and foster business growth. The vendor claims that the platform provides deep data filters that allow users to filter results by various criteria such as date, category, sentiment, and more.

**Complete Integration**: BoomSonar Suite is said to be fully integrated, providing users with CRM data from every module on a single platform. Additionally, the vendor claims that the product offers easy integration with third-party CRM systems.

**Smart Algorithm**: BoomSonar Suite incorporates a Smart Algorithm that utilizes machine learning-based algorithms to analyze data and provide tailored suggestions and insights for every department in a company. According to the vendor, users have the ability to customize the algorithms to meet their specific needs.

**Real-Time Tools**: The vendor states that BoomSonar Suite provides real-time tools for agencies to monitor, prevent, and manage crises. Users can reportedly receive periodic reports, get notified about the latest trends, receive alerts when influencers mention their brand, and have customizable live dashboards for immediate action.

**User Cards**: BoomSonar Suite offers user cards within its Social CRM feature, providing detailed information about each user, including previous conversations, profile information, social media accounts, contact information, and demographic data.

**Task Management**: Users of BoomSonar Suite can assign tasks to their team, track open tasks, monitor team performance, and share workload with others.

**Data Analysis**: According to the vendor, BoomSonar Suite enables users to analyze data from various sources such as web, social media, blogs, forums, complaint sites, and videos. Users have the ability to automate actions such as following interesting users, sending replies, liking and sharing content, and more.

**Archives**: The platform offers complete archives of all actions, allowing users to access previous conversations and analyze customer history.

**Microsoft Excel Integration**: According to the vendor, users can conveniently download all results in Microsoft Excel format with a single click for further analysis. The product also provides an intuitive interface for easy categorizing, tagging, and analyzing of data.

Standard

Professional

Advanced

Custom

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Hootsuite

BoomSonar Suite

Social media marketing tools help companies engage their customers and reach new audiences through social media. Most social media marketing tools do one or more of the following:

1. Social media advertising tools 
2. Social media advocacy tools 
3. Social media promotion tools
4. Social media curation tools

Social Media Marketing

Tick Tock Boom

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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BoomSonar Suite

Overview

What is BoomSonar Suite?