TrustRadius Insights
Users have discovered that Botpress effectively solves the business problem of initial customer conversations and directing them to the …
Overview
What is Botpress?
Botpress is an on-premise open source chatbot building platform for IT operations, developed by the company of the same name in Quebec.
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What is Botpress?
Botpress is an on-premise open source chatbot building platform for IT operations, developed by the company of the same name in Quebec.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Debugging in Botpress
YouTube
BOTPRESS 1 CLICK INSTALLATION + DEMO TUTORIAL + $50 FREE TRIAL + CHATBOT
YouTube
Botpress v11 – BigBank® Internal Employee Demo
YouTube
Demo Chat Bot Cebot yang Dikembangkan Menggunakan Botpress
YouTube
Botpress demo
YouTube
Botpress V12.12.1 Backend Demo
YouTube
Product Details
- About
- Tech Details
What is Botpress?
Botpress Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have discovered that Botpress effectively solves the business problem of initial customer conversations and directing them to the right place. This has proven beneficial as it helps conserve resources that can be allocated to other areas of the business. Customers have experienced improved engagement, lead generation, and reduced customer service costs by utilizing Botpress. Organizations have found it to be a helpful tool in creating AI chatbots, simplifying and accelerating the development process. Additionally, users have successfully transferred existing Cognigy bots to Botpress, praising its fast and efficient process. The open-source nature of Botpress makes it an appealing and cost-effective option for complex use cases that cannot be solved with other bot software. Users appreciate its ease of installation, making it a suitable alternative for on-prem chatbots in a help desk solution. As an evaluation continues, users recognize Botpress's potential as a useful tool in learning environments, facilitating fast communication with visitors and data requests.
Open-source platform: Users appreciate that Botpress is an open-source platform, which allows them to use it completely free of charge. Several users have mentioned this aspect and find it a valuable benefit.
User-friendly interface: The user interface of Botpress has been praised by many reviewers. They describe it as awesome and stunning, with easy navigation and adjustment options. This makes it straightforward to use and worth considering for chatbot development.
Good documentation: Many users have found the documentation of Botpress to be really good. They mention that it is easy to understand, thanks to clear explanations and helpful screenshots provided within the documentation. This has been appreciated by those who are new to the software or need guidance during their usage journey.
Latency and Lag Issues: Some users have experienced latency and found the software to be laggy at times, impacting their overall experience with Botpress.
Difficulty Setting Up Multiple Instances: Setting up multiple instances from one installation has proven to be difficult for some users, causing frustration and adding complexity to the process.
Steep Learning Curve for Beginners: The learning curve for beginners can be challenging, making it harder for new users to get started with Botpress.