Brekeke CCS

Brekeke Contact Center Suite is a software suite designed by Brekeke Software, Inc. to build hosted call center and contact center systems. According to the vendor, this suite provides various functionalities such as automatic call distribution (ACD), call queuing, agent management, outbound engine (dialer), real-time and historical reporting, call history search, and customer relationship management (CRM) integration. It is suitable for small to large enterprises and service providers in industries such as call centers, contact centers, customer service, telecommunications, and healthcare.