TrustRadius Insights
Users have found this software product to be highly effective in managing their customer relationships, allowing them to easily track and …
Starting at $120 per month per user
View PricingOverview
What is Buildout CRM?
Buildout is a commercial real estate software used to drive marketing and brokerage operations. Now offering database, pipeline reporting, and back-office tools—Buildout aims to enhance the entire deal cycle in a single platform. Buildout acquired REthink CRM in February 2021, a…
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Get StartedPricing
CRM
$120
Cloud
per month per user
Marketing
$150
Cloud
per month per user
Insights
$299
Cloud
per month per user
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.buildout.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $120 per month per user
Product Details
- About
- Tech Details
What is Buildout CRM?
Buildout CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this software product to be highly effective in managing their customer relationships, allowing them to easily track and organize customer information. With its user-friendly interface and robust features, customers have reported that the software has greatly improved their team collaboration. It provides a centralized platform for sharing files and communicating, which helps streamline workflows and enhances productivity.
The software's project management capabilities have also received praise from reviewers. They have highlighted its ability to efficiently plan and execute tasks, making it an invaluable tool for project teams. Furthermore, users have found the product's reporting features to be highly valuable. The software allows them to analyze data and generate insightful reports, providing them with valuable insights that inform decision-making.
Another key benefit highlighted by reviewers is the software's automation capabilities. Users have reported that these features have helped streamline their workflow and increase productivity by automating repetitive tasks. Additionally, customers have expressed satisfaction with the product's integration options. The software seamlessly connects with other tools they use in their business processes, enabling smooth data transfer and enhancing overall efficiency.
Users have also found the software's mobile app to be convenient and user-friendly. It allows them to access and manage their tasks on the go, ensuring that they stay productive even when they're away from their desks. Reviewers have praised the product's customer support, noting that the team is responsive and knowledgeable in addressing their inquiries and issues.
Furthermore, customers have reported that the software's customization options have allowed them to tailor the platform to their specific business needs. This flexibility ensures that users can adapt the software to match their unique requirements without compromising functionality or usability. Overall, users have found the product to be intuitive and easy to navigate, requiring minimal training to get started.
In summary, this software product offers a range of valuable use cases for managing customer relationships, improving team collaboration, streamlining workflows through automation, generating insightful reports, integrating with other tools, providing a mobile experience, offering strong customer support, and allowing customization to meet specific business needs.
Well-Designed User Interface: Many users have praised the product's well-designed and intuitive user interface. They have found it easy to navigate and perform tasks quickly, making their experience efficient and user-friendly.
Responsive Customer Support: Reviewers appreciate the helpfulness of the customer support provided. They have mentioned that the support team is responsive and knowledgeable, effectively addressing their concerns and providing solutions. This positive experience contributes to their overall satisfaction with the product.
Intuitive Navigation: Several users have specifically mentioned how easy it is to navigate through the product. They have found the navigation system to be intuitive, allowing them to quickly find what they need and complete tasks seamlessly.
Lacking User-Friendliness: Some users have expressed dissatisfaction with the software's lack of user-friendliness. They feel that the user interface is confusing and makes it difficult to navigate and perform tasks efficiently. For example, one reviewer mentioned struggling to find basic features due to a convoluted menu structure.
Confusing User Interface: Reviewers have found the software's user interface to be confusing. This has led to difficulties in navigating through the system and completing tasks effectively. Users have reported getting lost in complex menus and encountering unclear icons, resulting in frustration and wasted time.
Unhelpful Customer Support: Several customers have reported dissatisfaction with the customer support provided by the company. They claim that their concerns or issues were not adequately addressed, leading to frustration and a lack of resolution. In some cases, users received generic responses or experienced long response times, leaving them feeling unsupported during critical moments.
Users of Apto have made several recommendations based on their experiences with the software. The three most common recommendations are:
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Take the time to properly configure your Salesforce - Apto Org: Users recommend having someone at your company who can configure your Salesforce - Apto Org well. This is important to ensure that the software functions efficiently and meets your specific needs.
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Give yourself enough time to implement Apto: Many users mention that Apto has a learning curve and takes time to implement. They suggest allocating at least four months for the implementation process to fully benefit from the software.
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Get familiar with the platform before making a decision: Users advise giving Apto some time to become familiar with the platform before making a final decision. They acknowledge that while it can be overwhelming at first, once you get the hang of it, Apto proves to be a helpful tool.
These recommendations highlight the importance of proper configuration, allowing ample time for implementation, and giving yourself the opportunity to become acquainted with Apto's features before making any judgments about its usefulness.