BVA Relationship

Brooklyn Relationship, developed by BVA Relationship, is a solution aimed at optimizing and streamlining Customer-Supplier relationships. According to the vendor, this process-based platform offers operational best practices for managing relationships, making it a valuable tool for business analysts, procurement managers, supplier relationship managers, contract managers, and compliance officers. With its user-friendly interface and a range of features, Brooklyn Relationship caters to professionals across various industries and is suitable for businesses of all sizes.

Key Features

360-Degree Overview: According to the vendor, users can gain a comprehensive view of their Customer-Supplier relationships, including scoring, service performance, risks, and contractual obligations, all in one place.

Digitised Management Framework: The vendor claims that users can implement and apply documented frameworks to effectively manage customers and suppliers, driving application, adoption, and efficiency across commercial management.

Automated Surveying: The vendor states that users can create customized surveys to gather feedback on critical contracts and services, enabling real-time analytics and identifying areas that require further action.

Embedded Company Policy and Governance: According to the vendor, users can capture and embed best practices, policies, governance processes, and roles and responsibilities into the platform, facilitating proactive orchestration of coordinated Customer/Supplier governance activities.

The Ultimate Relationship Timeline: The vendor claims that users can build a digital timeline of all their relationships, from monthly reviews to annual renewals, ensuring timely input and creating an audit trail for future reviews.

Automated Reviews: According to the vendor, users can streamline meeting preparation with one-click workflows, capturing actions, risks, and approvals across automated agendas and meeting minutes.

Instant Contract Performance Analytics: The vendor states that users can quickly identify and resolve exceptions against Customer or Supplier profiles, driving improvement through targeted reviews and actions.

Three-Tier Management: According to the vendor, users can manage, monitor, and take action at the supplier/customer, contract, and service level, enabling effective governance processes and exception identification.

Customer/Supplier Scoring: The vendor claims that users can score and comment on interactions in real-time, gaining a granular view of performance and supply chain trends, and comparing health across tiers.

Centralized Contractual Information: According to the vendor, users can store and manage contract and customer/supplier information in a single repository, tailoring priority and accessing key contractual insights integrated with other systems of record.