Name: Callback Tracker
Price: 9 USD
Author: Callback Tracker

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Mobile App Development

PHP Frameworks

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Online Notary

Workflow

Enterprise

Accounting

Accounts Payable

Online Trading

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

API Management

Cloud Migration

Cloud Storage

Configuration Management

Consulting and Advisory Services

Container Management

Custom Software Development Services

Data Center Virtualization

Data Warehouse

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Device Management

LAN Switches

Managed Private Cloud

Network Performance Monitoring

Sensitive Data Discovery

Technology Scouting Software

Unified Communications Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Market Intelligence

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Lead Generation

Point of Sale

Sales Enablement

Sales Performance Management

Sales

Cloud Infrastructure Entitlement Management

Security

Construction Workforce Management

Dental

Fleet Management

Geographic Information

ID Card

Vertical-Specific

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Callback Tracker is a communications suite application offered by the vendor, designed to streamline customer interactions and potentially boost sales for businesses. According to the vendor, this application caters to businesses of various sizes, including small to large businesses across professions and industries such as law firms, retail businesses, marketing companies, web developers, and consulting firms.

## Key Features

**Callback Widget**: According to the vendor, this feature allows businesses to connect with site visitors through various communication channels such as calls, chats, texts, and emails, all from one tool.

**Live Chat Software for Websites**: The vendor claims that this feature enhances customer engagement and potentially increases sales by providing real-time support through live chat, improving response times, and helping customers make quick purchase decisions.

**Click to Call Widget Joomla Extension**: The vendor states that businesses can easily add a click to call widget to any Joomla website in just a few minutes, allowing visitors to instantly connect with the business and streamline communication.

**Click to Call Widget WordPress Plugin**: According to the vendor, this feature simplifies the installation of a click to call widget on any WordPress website, enabling visitors to conveniently reach out to the business with just a click.

**Call Forwarding**: The vendor claims that this feature seamlessly forwards calls from the website to any US phone number, ensuring that calls are directed to the appropriate party and keeping customers connected without leaving the website.

**Call Scheduling**: According to the vendor, this feature empowers customers to schedule calls themselves using the callback widget, providing them with flexibility and convenience while streamlining the appointment booking process.

**Multi-Channel Communication Widget**: The vendor states that this feature offers a variety of communication channels including callbacks, live chat, text messaging, email, and WhatsApp, providing multiple options for customers to connect with the business and potentially enhancing customer service capabilities.

**Customization Options**: According to the vendor, this feature allows businesses to customize the widget's colors, button styles, and work hours to match their brand, ensuring a personalized and consistent user experience that aligns with the website's design and style.

**UTM Code Generator**: The vendor claims that this feature enables businesses to utilize UTM tags to track website visitors and campaign data, potentially differentiating marketing efforts and analyzing campaign performance with the integration of Google Analytics for comprehensive data analysis.


Basic

GatedContent.com

Lead Liaison is a cloud-based sales and marketing automation solution. This solution provides equal focus to sales support with solutions such as a hot-lead dashboard, Buy Signals and a live ticker alert of businesses on the customer's website.

Inbound Marketing

Event Lead Management

Omnibound Marketing

Lifecycle Marketing

Lead Liaison

Callback Tracker

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Form Building

Enables users to build and customize forms for lead capture or research.

Drag & Drop editing

Allows users to edit forms using click, drag, and drop functionality.

Branding customization

Design capabilities for tailoring forms to specific brand requirements.

Different question types

Rating, Multiple choice, Picture choice etc.

Conditional logic paths

Enables the inclusion of conditional statements (if/then/else) to depict different paths based on defined conditions.

Embedded calculations

Allows form fields to be calculated using embedded formulas.

Form templates

Pre-built or customizable form and landing page templates.

Custom code

Enables users to insert their own coded sections via CSS, HTML, Javascript, etc.

Web embedding

The ability to embed forms on websites or landing pages.

Mobile responsiveness

Optimization for use on different mobile devices.

Date picker

UI widget that enables users to pick a date from a pop-up calendar.

File upload

Dynamic content

The ability of form content to change based on varying input data or user behavior.

Conversion Rate Optimization

Allows users to run tests and analyze results of different versions of landing pages and forms, with the goal ofoptimizing their conversion rate.

Drop-off analytics

Enables users to analyze at which point in a form, landing page, or website a customer exited, or dropped off, without completing a desired action.

KPI analytics

Provide key performance indicators (KPIs) such as conversion rate over time, as well as information about time of submission, time spent on site, device used, etc.

A/B tests

Allows users to test and optimize different versions of a form or landing page.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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Callback Tracker

Overview

What is Callback Tracker?