Name: Callplicity
Price: 24 USD
Author: Callplicity

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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Document Locator

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Callplicity is a cloud phone solution designed for small businesses, offering a range of enterprise-level features. According to the vendor, it caters to various professions and industries, including real estate, non-profit organizations, small retail businesses, professional services such as law and accounting firms, and small healthcare practices.

## Key Features

**Phone Menus**: According to the vendor, Callplicity allows callers to be connected to the appropriate department or team through a menu of keypress options.

**Visual Voicemail**: The vendor states that users can create custom greetings, personal and team voicemails, and access them online on desktop and mobile devices.

**Call Routing & Forwarding**: Callplicity enables calls to be routed and forwarded to any U.S. number or call group based on specific criteria, as per the vendor.

**Group Calling**: According to the vendor, incoming calls can be forwarded to groups of people, such as sales or billing teams.

**Send Custom Messages**: The vendor claims that Callplicity allows for the automatic sending of custom text messages or follow-ups with callers from desktop or mobile devices.

**Custom Greetings**: Users can create personalized welcome messages, provide service updates, and upload professional voiceover audio files to the system, according to the vendor.

**Call Recording**: The vendor states that Callplicity allows for the recording of all inbound and outbound calls, providing a means to monitor service levels. Access to all recordings is available on the website dashboard.

**Extensions**: According to the vendor, remote team members can easily call each other using Callplicity's internal extension numbers.

**Conference Calls**: Callplicity offers the ability to hold audio conference calls for up to 100 participants, without requiring additional software, as per the vendor's claims.

Basic

Lingo is a telephony and VoIP software solution from Lingo.

Small Team

Standard

Plus

Lingo

Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

Mobile

Premium

Advanced

Vonage Business Communications

Callplicity

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Callplicity

Overview

What is Callplicity?