TrustRadius: an HG Insights company

CampWise

Score2 out of 10

1 Reviews and Ratings

What is CampWise?

CampWise is a software solution designed specifically for summer camps and conference centers. According to the vendor, CampWise offers a comprehensive set of features to help manage various aspects of camp operations, including camp management and registration, staff management, donor management, point of sale, and more. The software is suitable for camps and centers of all sizes and caters to a wide range of professions and industries, including summer camps, conference centers, non-profit organizations, youth organizations, and outdoor education centers.

Read more details.

Categories & Use Cases

Top Performing Features

  • Communication Tools

    The software should provide tools for effective communication with campers, parents, and staff, including email, text messaging, and notifications.

    Category average: 4

  • Financial Management

    Enables users to manage all financial aspects of the camp, including budgeting, expense tracking, and financial reporting.

    Category average: 4

  • Staff Management

    Allows for the tracking and management of staff information, schedules, and responsibilities, ensuring efficient camp operations.

    Category average: 3

Areas for Improvement

  • Custom reports

    Users can create custom reports.

    Category average: 1

  • Data exportability

    Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.

    Category average: 1

  • Integration Capabilities

    The ability of camp management tools to integrate with other systems, such as accounting software, email marketing tools, and customer relationship management (CRM) systems, for seamless operations.

    Category average: 1

Wonderful people, less-than-wonderful software.

Use Cases and Deployment Scope

Our camp used CampWise as our primary camp management, registration, staff onboarding, and infirmary/med distribution software. It also served as a donor database for us. It was essentially our CRM and our primary database that we used for everything camp related. Camp management software is the most important software to the camp, and we used this for everything except for accounting, POS, and asset tracking.

Pros

  • CampWise understands faith-based camps well and has a feature set that helps group and church signups for programs that are more commonly found in Christian camps. This set CW apart from many of the other similar platforms.

Cons

  • The applications are very challenging to both create and utilize. They are not mobile-friendly, and they are not intuitive for parents to login. We got many, many parental complaints about the applications.
  • While you could have many applications, you could not truly simplify them.

Return on Investment

  • It was the source of continual frustration for many camper parents
  • We often gave up on using it for some short-term events, because the users were so frustrated at it, that we created easier google forms and then manually entered their info later.

Usability

Alternatives Considered

Campminder, Regpack, CampBrain, ACTIVE Education (ACTIVE Net), CampDoc, CampSite and Sawyer by DaySmart

Other Software Used

Bonterra Network for Good