Name: CaptainAMZ
Author: CaptainAMZ

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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CaptainAMZ is an Amazon review and feedback tool designed to assist medium and large size Amazon sellers in improving their online reputation. According to the vendor, this software is suitable for e-commerce sellers, Amazon sellers, online retailers, product manufacturers, and brand owners. With a range of features and advanced capabilities, CaptainAMZ aims to help businesses enhance customer feedback and increase product reviews on the Amazon platform.

## Key Features

**Auto Request Review**: According to the vendor, CaptainAMZ automates the process of requesting reviews in each Amazon Manage Order page, potentially increasing the chances of obtaining more reviews by sending review requests to eligible orders.

**3X More Product Reviews**: The vendor claims that CaptainAMZ periodically checks for orders that are not yet eligible for review requests, ensuring that no review request opportunity is overlooked. Users are said to have the potential to receive up to 3X more reviews compared to other review request tools.

**Track All Product Reviews**: CaptainAMZ allows users to track and view all product reviews, including the newest ones. According to the vendor, users can sort the reviews and search by product title or ASIN.

**Works with all Amazon Marketplaces**: The vendor states that CaptainAMZ is compatible with all Amazon marketplaces worldwide, including US, Canada, Mexico, UK, Germany, Italy, France, Spain, Turkey, Japan, India, China, and Australia.

**Advanced Settings & Reports**: According to the vendor, users have the ability to select specific ASINs for review requests, rather than requesting reviews for all products. CaptainAMZ also offers the option to request reviews only from customers who have given positive feedback. Additionally, the software provides advanced reports and an activity log to track review requesting activities and all existing and new product reviews.

**Hijacker & Buy Box Status Tracker**: CaptainAMZ tracks listings for any hijackers and sends alerts to users. Users can also monitor the Buy Box status for each listing and receive alerts if they lose the Buy Box. The vendor claims that the software enables users to search and filter all listings for hijacker and Buy Box status across all marketplaces.

**Auto Responder**: According to the vendor, CaptainAMZ automatically responds to customer messages in a timely manner, potentially improving the customer response time on Amazon. Users can view the auto-responded messages and reply to them when available.

**Refund Calculator**: CaptainAMZ includes a refund calculator that aims to simplify the process of obtaining reimbursement for lost or damaged inventory. According to the vendor, the software automates the calculation of the reimbursement amount owed by Amazon and provides an easy way to track and claim reimbursement for lost or damaged items.

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

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Podium Professional

Podium Essentials

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CaptainAMZ

Customer ratings and reviews influence purchase decisions. Consumer Ratings & Reviews Software typically helps consumer brands and retail businesses:

- Monitor and respond to ratings and reviews across the Web for the purpose of reputation management
- Collect ratings and reviews from customers to create valuable user-generated content
- Syndicate that content or moderate and display it on their website to improve conversion

Consumer Ratings & Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Consumer Ratings & Reviews Software

CaptainAMZ

Overview

What is CaptainAMZ?