Name: Case Foundation
Author: IBM

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Help Authoring

No-Code Development

Software Configuration Management

Development

Admissions and Enrollment

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise

Accounting

Accounting and Tax Services

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

Freelance Management

HR Management

Payroll

Recruitment Marketing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Database Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Disk Cloning

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Performance Monitoring

Object Storage

Server Virtualization

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Click Fraud

Contact Center

Content Management

Cross-Channel Campaign Management

Customer Data

Email Marketing

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Orchestration, Automation and Response (SOAR)

Security

Catering

Computer-Aided Manufacturing (CAM)

Fleet Maintenance

Hotel Management

Insurance Underwriting and Rating

Interior Design

Last Mile Delivery

Lease Management

Legal Case Management

Moving Software

Plagiarism Checker

Public Transportation

Retail Management

Vertical-Specific

Nintex Process Platform

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

In-Person Training

Implementation Rating

Configurability

Product Scalability

Ease of integration

Vendor pre-sale

Vendor post-sale

Nintex Usability

Reporting & Analytics

Process Engine

Content Management Capabilties

Dashboards

Standard reports

Custom reports

Process designer

Process simulation

Business rules engine

Social collaboration tools

Content management

SOA support

Process player

Support for modeling languages

Form builder

Model execution

Nintex

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Pegasystems

Oracle BPM Suite

Oracle University Experience

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SAP Signavio Process Transformation Suite

IBM Business Automation Workflow

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Kissflow

Kissflow, Inc (OrangeScape)

TIBCO® BPM Enterprise

TIBCO Software Inc.

Tech Cares 2022

Tech Cares 2023

IBM Case Foundation (formerly IBM FileNet Business Process Manager) is a business process management platform focused on case and document management across the business process lifecycle with workflow-based solutions.

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Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Appian Community Edition

Application - Standard

Platform

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Application - Infrequent

Application - Input-Only

Appian

Visual Modeling

Drag-and-drop Interfaces

Platform Security

Platform User Management

Reusability

Platform Scalability

Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

Low-code Factory Edition

Standard Edition

Enterprise Edition

Business Process Management (BPM)

Case Foundation

Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

IBM is a global technology and innovation company headquartered in Armonk, NY.  It is one of the largest technology and consulting employers in the world, with approximately 427,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and advanced servers and supercomputers. Utilizing its business consulting, technology and R&amp;D expertise, IBM says it helps clients become "smarter" as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations. IBM invests more than $6 billion a year in R&amp;D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.

Web-based tool for creating and customizing web process models

Evaluating model performance with real data, and optimizing

Business rules engine allows non developers to change business logic in a model

Support for reusable services to be built into process design

Step-by-step analysis of model to validate business rules

Support for modeling languages like BPML, BPEL, and BMMN.

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social tools for discussion threads, wikis, enabling decision making

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

The software offers pre-built reports with metrics standard to the category.

Content management tool for storing and managing versioning of electronic documents, images, etc.

Reviews

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Comparisons

Compare with

Nintex Process Platform

Pega Platform

Oracle BPM Suite

Bonita Platform

SAP Signavio Process Transformation Suite

IBM Business Automation Workflow

IBM Blueworks Live

Kissflow

TIBCO® BPM Enterprise

Reviews