Name: CDW Amplified Support
Author: CDW

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Beta Testing

Innovation Management

No-Code Development

Product Analytics

Version Control

Development

Learning Management

Student Management

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Enterprise Asset Management

Enterprise Content Management

Environmental Health and Safety (EHS)

Internal Communications

Enterprise

Accounting

Anti-Money Laundering (AML)

Merger and Acquisition

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Cloud Storage

Data Center Cooling

Data Center Networking

Fraud Detection

Function as a Service (FaaS)

Graph Database

Integration Platform as a Service (iPaaS)

LAN Switches

Network Operating Systems

Network Performance Monitoring

Object Storage

Open-Source Database

Rack Servers

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Lead Management

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Data-Centric Audit Protection (DCAP)

Database Security

GDPR Compliance

Security

Apparel

Clinical Data Management

Clinical Trial Management

Interior Design

Lease Management

Online Ordering

Simulation

Warranty Management

Vertical-Specific

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CDW Amplified Support is a warranty, maintenance, and support service offered by CDW that aims to augment IT staff and maximize business outcomes. According to the vendor, this service is tailored for small, medium, and large companies across various professions and industries, including IT professionals, technology companies, healthcare organizations, financial institutions, and education institutions.

## Key Features

**Amplified Services**: CDW Amplified Support delivers custom warranty, maintenance, and support services to augment IT staff and maximize business outcomes. According to the vendor, it provides available and knowledgeable resources, allowing IT staff to focus on maximizing business outcomes.

**CDW Amplified Support Services**: CDW offers custom-tailored support plans for Cisco, Microsoft, and Palo Alto technologies. These plans aim to maximize business uptime, enable IT cost containment, and provide remote and on-site support for business-critical hardware, software, and systems, according to the vendor.

**CDW Technology Support**: CDW provides technology support for various brands and products, including Cisco, Microsoft, and Palo Alto. Their team of experts and certified engineers offer remote and on-site support to keep hardware, software, and systems healthy. According to the vendor, CDW's ITIL service management processes and tools ensure efficient support delivery.

**CDW ServiceNow Solutions**: CDW is a ServiceNow Elite Partner, offering IT service management and digital workflow platforms to streamline IT operations. According to the vendor, their expertise in ServiceNow helps organizations optimize the value of their investment across their entire IT infrastructure.

**Warranty Services**: CDW Amplified Support allows customization of extended warranty and service programs. It offers onsite service with flexible service-level agreement (SLA) options and no deductibles or hidden fees, according to the vendor. They also provide a single number to call for help, streamlining the support process.

CDW Amplified™ Support services deliver custom warranty, maintenance and support services that augment the customer's IT staff so they can focus on maximizing business outcomes. From extending or managing warranty and maintenance contracts to creating a unique customer help desk experience, CDW Amplified™ Support is tailored to the customer's exact needs.

CDW Amplified Support

Service Desk Outsourcing Companies provide help desk, ITIL / ITSM and customer support services.

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CDW Amplified Support

Overview

What is CDW Amplified Support?