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eInsight CRM

eInsight CRM

Overview

What is eInsight CRM?

eInsight CRM is a solution for hotels, from Cendyn, that provides enterprise marketing automation and guest intelligence to enhance the experience throughout the guest journey. The software is used to drive loyalty and leverages real-time data to enable users to…

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Pricing

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What is eInsight CRM?

eInsight CRM is a solution for hotels, from Cendyn, that provides enterprise marketing automation and guest intelligence to enhance the experience throughout the guest journey. The software is used to drive loyalty and leverages real-time data to enable users to provide personalized one-to-one…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is eInsight CRM?

eInsight CRM is a solution for hotels, from Cendyn, that provides enterprise marketing automation and guest intelligence to enhance the experience throughout the guest journey. The software is used to drive loyalty and leverages real-time data to enable users to provide personalized one-to-one communications for every guest.

Highlights:

  • Single guest view: Keeps guest favorites, likes/dislikes, and offers in a master Guest Profile, single source of truth.
  • Personalization: Uses rich guest profile data to define and segment target audiences based on stay history, preferences, loyalty status, lifetime value score and more.
  • Marketing automation: Engages customers throughout the guest journey using automation, segmentation, and dynamic content that powers relevant and personalized experiences.
  • Email marketing: Supports on-brand campaigns with targeting using the right message for the right guest.
  • Business Intelligence: For analyzing marketing data to discover wins and insights with reporting tools, driven by Microsoft’s Power BI.

eInsight CRM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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