Name: center ai
Author: APPCHANCE

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Center.ai is a business intelligence platform designed to enhance online visibility and local search rankings in Google Maps. According to the vendor, it aims to empower businesses of all sizes, from small local stores to large chain stores, to optimize their Google Maps listings and drive more foot traffic to physical store locations. Center.ai caters to a wide range of professions and industries, including local businesses, retail and e-commerce companies, restaurants and food service establishments, hospitality and tourism industry, service-based businesses such as salons and repair shops, as well as the healthcare industry.

## Key Features

**Dashboard**: According to the vendor, the Dashboard feature provides a comprehensive overview of key performance indicators for the entire network. It displays metrics such as rankings in Google Maps search results, number of reviews and views, and customer actions. This feature aims to help businesses identify locations that require immediate attention and those that receive outstanding ratings.

**Monitor Locations Rankings**: The Monitor Locations Rankings feature allows users to view their Google Maps search rankings from the perspective of potential customers. According to the vendor, users can track the exact ranking of each location based on specific search phrases and customer location. This feature aims to facilitate continuous monitoring of progress in improving local search rankings and identifying areas for improvement.

**Monitor Your Competitors**: According to the vendor, the Monitor Your Competitors feature enables businesses to compare their online visibility in Google Maps with that of their competitors. Users can track changes in the ranking of specific locations to evaluate the impact of their efforts. This feature aims to help businesses identify areas of strength or weakness and discover untapped opportunities.

**Business Listing Stats**: The Business Listing Stats feature provides comprehensive statistics and insights about business listings on Google Maps. According to the vendor, users can understand visibility, performance, and engagement metrics such as views, clicks, calls, and direction requests. This feature aims to assist businesses in making data-driven decisions to optimize their online presence.

**Bulk Manage Listings**: According to the vendor, the Bulk Manage Listings feature allows users to efficiently manage and update multiple business listings at once. Users can make changes to address, phone number, and opening hours for multiple locations simultaneously. This feature aims to simplify the process of keeping listings accurate and up to date across different locations.

**Listing Security**: The Listing Security feature aims to ensure the security and integrity of business listings on Google Maps. According to the vendor, users can set up security measures to prevent unauthorized changes or tampering with listing information. This feature aims to safeguard the accuracy and reliability of business information displayed on Google Maps.

**Analyse Customer Reviews**: The Analyse Customer Reviews feature aims to help businesses gain insights from customer reviews on Google Maps. According to the vendor, users can analyze sentiment, themes, and trends to understand customer feedback and preferences. This feature aims to assist businesses in identifying areas for improvement based on customer feedback.

**Respond to Customer Reviews**: The Respond to Customer Reviews feature enables businesses to engage with customers by responding to their reviews on Google Maps. According to the vendor, users can address concerns, express gratitude, or provide additional information through review responses. This feature aims to help businesses manage their online reputation and enhance customer satisfaction.

**Manage Your Team and Their Access**: The Manage Your Team and Their Access feature allows businesses to control and manage user access to the Center.ai platform. According to the vendor, users can assign roles and permissions to team members based on their responsibilities. This feature aims to ensure data security, privacy, and efficient collaboration within the organization.

**Store Locator**: The Store Locator feature aims to add a Store Locator to a website. According to the vendor, this feature helps customers find business locations and improves visibility in Google Maps search results. Users can customize the Store Locator to match the design of their website.

Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.

Standard

Professional

Premium

Birdeye

Ahrefs is an SEO tool providers. Ahrefs Site Explorer provides a suite of tools including a component for backlink & on-page SEO analysis, online brand mentions tracking, and domain comparison tool for competitor analysis, etc. They refer to themselves as “the largest index of live backlinks.”

Lite

Advanced

Agency

Ahrefs

center ai

Competitive Intelligence

APPCHANCE

Market Research

Tools and techniques that enable qualitative and quantitative research into consumer markets.

Competitor and Industry Benchmarking

Enables users to compare their performance against specific competitors or their industry as a whole. This may include cross-channel traffic, audience engagement, market share, tech stacks, strategy, etc.

Competitor Research

Quantitative and qualitative tools that are used to identify competitors and assess their strengths and weaknesses, with a view toward identifying competitive advantages and opportunities for improvement.

Web Traffic Analysis

The ability to analyze, segment, and track competitive web traffic with usage metrics based on traffic share, pricing, paid search, demographics, geographic region, customer journeys, engagement, user sentiment, etc.

Competitor alerts

Alerts notify users when their competitors have entered a new customer segment, modified their strategy, incorporated new products or services, changed their prices for specific products, etc.

Market Insights and Reports

Reports, newsfeeds, and information related to events, industry trends, or competitive insights.

Brand Monitoring

Monitors brand references and mentions across multiple channels.

Social media integrations

Allow users to access their social media channels from the platform to create and monitor posts.

Online monitoring

Ability to monitor online media outlets for references to your brand or products.

Social media monitoring

Ability to monitor social media platforms such as Facebook, Twitter, and Instagram for mentions of your product or brand.

Core features related to search engine optimization

Keyword analysis

The tool analyzes the content of your site to help discover the right keywords.

SERP ranking tracking

The tool tracks your website’s position in search engine results pages (SERPs) for keywords, over time.

Competitive analysis

The tool analyzes your website’s position in comparison to competitive websites in areas such as backlinks, SERP position, etc.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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center ai

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What is center ai?