center ai

Center.ai is a business intelligence platform designed to enhance online visibility and local search rankings in Google Maps. According to the vendor, it aims to empower businesses of all sizes, from small local stores to large chain stores, to optimize their Google Maps listings and drive more foot traffic to physical store locations. Center.ai caters to a wide range of professions and industries, including local businesses, retail and e-commerce companies, restaurants and food service establishments, hospitality and tourism industry, service-based businesses such as salons and repair shops, as well as the healthcare industry.

Key Features

Dashboard: According to the vendor, the Dashboard feature provides a comprehensive overview of key performance indicators for the entire network. It displays metrics such as rankings in Google Maps search results, number of reviews and views, and customer actions. This feature aims to help businesses identify locations that require immediate attention and those that receive outstanding ratings.

Monitor Locations Rankings: The Monitor Locations Rankings feature allows users to view their Google Maps search rankings from the perspective of potential customers. According to the vendor, users can track the exact ranking of each location based on specific search phrases and customer location. This feature aims to facilitate continuous monitoring of progress in improving local search rankings and identifying areas for improvement.

Monitor Your Competitors: According to the vendor, the Monitor Your Competitors feature enables businesses to compare their online visibility in Google Maps with that of their competitors. Users can track changes in the ranking of specific locations to evaluate the impact of their efforts. This feature aims to help businesses identify areas of strength or weakness and discover untapped opportunities.

Business Listing Stats: The Business Listing Stats feature provides comprehensive statistics and insights about business listings on Google Maps. According to the vendor, users can understand visibility, performance, and engagement metrics such as views, clicks, calls, and direction requests. This feature aims to assist businesses in making data-driven decisions to optimize their online presence.

Bulk Manage Listings: According to the vendor, the Bulk Manage Listings feature allows users to efficiently manage and update multiple business listings at once. Users can make changes to address, phone number, and opening hours for multiple locations simultaneously. This feature aims to simplify the process of keeping listings accurate and up to date across different locations.

Listing Security: The Listing Security feature aims to ensure the security and integrity of business listings on Google Maps. According to the vendor, users can set up security measures to prevent unauthorized changes or tampering with listing information. This feature aims to safeguard the accuracy and reliability of business information displayed on Google Maps.

Analyse Customer Reviews: The Analyse Customer Reviews feature aims to help businesses gain insights from customer reviews on Google Maps. According to the vendor, users can analyze sentiment, themes, and trends to understand customer feedback and preferences. This feature aims to assist businesses in identifying areas for improvement based on customer feedback.

Respond to Customer Reviews: The Respond to Customer Reviews feature enables businesses to engage with customers by responding to their reviews on Google Maps. According to the vendor, users can address concerns, express gratitude, or provide additional information through review responses. This feature aims to help businesses manage their online reputation and enhance customer satisfaction.

Manage Your Team and Their Access: The Manage Your Team and Their Access feature allows businesses to control and manage user access to the Center.ai platform. According to the vendor, users can assign roles and permissions to team members based on their responsibilities. This feature aims to ensure data security, privacy, and efficient collaboration within the organization.

Store Locator: The Store Locator feature aims to add a Store Locator to a website. According to the vendor, this feature helps customers find business locations and improves visibility in Google Maps search results. Users can customize the Store Locator to match the design of their website.