Name: ChatBlazer
Price: 40 USD
Author: Pendulab

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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ChatBlazer is a chat software solution offered by Pendulab that aims to provide real-time communication solutions for businesses and organizations. It is designed with an easy-to-use interface for end users, hosts, moderators, and administrators. According to the vendor, ChatBlazer is suitable for a wide range of business sizes, making it versatile for various professions and industries, including online communities, e-commerce, education, financial services, and gaming.

## Key Features

**Simplicity**: ChatBlazer offers an interface that is intended to be user-friendly for various user roles. The setup process is designed to be simple, allowing for single sign-on and member linkage to existing databases. The vendor claims that ChatBlazer supports chat inter-operability between mobile devices and desktops.

**Scalability**: The chat server technology of ChatBlazer has been refined over ten years to handle the chat needs of community sites with millions of users. The cloud-based pricing approach allows customers to easily adjust chat room capacity based on actual chat demands. According to the vendor, ChatBlazer's proprietary technology enables it to cater to unique chat software demands and requirements.

**Pay as You Use**: ChatBlazer offers transparent pricing, allowing businesses of all sizes to choose the plan that suits their needs. The cloud-based pricing model enables customers to upgrade their plans as their chatting needs increase in the future, without the need for reinstalling or going through integration processes.

**Trust**: According to the vendor, ChatBlazer has a track record of powering real-time chat for Fortune 500 companies, government agencies, and institutions worldwide since 2001. The vendor also emphasizes their 24/7 priority support to ensure quick and efficient resolution of customer issues.

**Video Chat Software**: ChatBlazer allows users to enhance their chat experiences by using video and audio in the chat room. It can be used for real-time audio-video conferencing. Users have the option to raise their hand to talk or manually pass the mic for orderly communication in group discussions. The vendor states that video can be disabled for audio-only chat.

**Handwriting**: ChatBlazer provides users with the option to switch from text to pen input, allowing them to illustrate ideas or play games like "Guess-What-I-Draw." This feature is intended to help users express their intentions more effectively.

**White Board**: Users can draw out and share illustrations or images on the whiteboard feature of ChatBlazer, enabling them to better communicate their ideas visually.

**File Library**: ChatBlazer allows users to upload and download files to and from the chat room's file library. The usage parameters for managing file uploads and downloads can be customized.

**Widgets**: ChatBlazer offers versatile widgets that can be added to the chat interface, such as avatar chat, weather forecasting, and notepads. These widgets are intended to enhance the chat experience by providing additional interactive elements.

**Rotating Banner**: The user interface of ChatBlazer allows for customizable banners that can be adjusted in terms of rotation, scrolling, size, and positioning. This feature provides customers with additional monetization capabilities.

Basic

Help.com Chat

eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support.  The product has been discontinued.

eAssistance Pro (discontinued)

ChatBlazer

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Pendulab

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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ChatBlazer

Overview

What is ChatBlazer?