Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Functional Testing

Image Recognition

Java Technologies

Service Mesh

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Email Spam Filter

Emissions Management

Privacy Policy Generators

Enterprise

Accounting

Digital Banking

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Deduplication

Data Privacy Management

Data Science

DevSecOps

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

IoT Device Management

Managed Private Cloud

Migration

Network Performance Monitoring

Sensitive Data Discovery

Testing Services

User Virtualization

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Acceleration

Sales Engagement

Sales

Secure Access Service Edge (SASE)

Security

Animation

Digital Forensics

Geographic Information

Insurance Suites

PCB Design

Physical Therapy

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Gist

Olark

Freshchat

Freshworks Inc

Zendesk Chat

Zendesk

LiveChat

LivePerson Conversational Cloud

LivePerson

Sprinklr Service

Sprinklr

Verint Community

Verint

Piper the AI SDR by Qualified

Qualified.com

Zendesk Suite

Synthetix

Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

Professional

Premium

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Self Service

Chatbox

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

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<div><b>Chatbox transforms the way enterprise teams approach messaging, allowing them to leverage automation without sacrificing the personalization and convenience consumers demand. The Chatbox platform connects an enterprise’s existing data and systems with the latest messaging technologies, powering results-oriented conversations across texting, chat and social channels. Chatbox’s Instant Apps facilitate the dynamic exchange of rich, structured data within messaging flows, setting a new standard for on-demand, personalized customer experiences.</b></div><div><br></div><div><b>Chatbox seamlessly integrates the six key technologies needed to create, operate, and automate personalized messaging experiences at scale:</b></div><div><ul><li><b>Omni-channel delivery</b></li><li><b>Automation through natural language processing and AI</b></li><li><b>Instant Apps for the exchange of structured data</b></li><li><b>Integration with third-party applications, data sources, and APIs</b></li><li><b>Agent Tools for escalation</b></li><li><b>Robust Analytics</b></li></ul></div><div><b>No other solution on the market combines these key technologies into one easy to use, powerful business messaging ecosystem.</b></div>

Chatbox® is a platform designed to drive efficient, hyper-personalized messaging experiences on the channels your customers already use.

In this video, we highlight the six key technologies crucial to a successful, scalable messaging experience and show you how easy it is to set up.

Chatbox Platform Demo

Chatbox is a platform designed to drive efficient, hyper-personalized messaging experiences on the channels your customers already use.

In this video, we highlight the six key technologies crucial to a successful, scalable messaging experience and show you how easy it is to set up.

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Chatbox

Overview

What is Chatbox?