ChatBridge

ChatBridge brings Salesforce multilingual chat translation directly into the Service Console without disrupting the service workflow. Designed as a fully native, security-reviewed solution, it auto-detects languages and translates chats instantly, ensuring agents stay focused on resolving issues instead of managing tools.

Features like auto-translate mode, translation caching to reduce costs, and configurable language settings make it a scalable solution for global brands, multilingual regions, and any team handling diverse customer conversations. ChatBridge ultimately aims to provide a solution for auto-translated Salesforce chats and a consistent multilingual experience across channel within Salesforce.