Overview
What is ChikPea O2B?
ChikPea O2B is a Subscriber Relationship Management (SRM) platform designed by ChikPea Inc. to support service delivery and monetization needs. According to the vendor, this solution is suitable for businesses of all sizes, from small firms to large enterprises, and caters to various professions and...
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What is ChikPea O2B?
ChikPea O2B is a subscription management platform focused on billing and an invoicing system for Salesforce.com's Force.com.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Product Details
- About
- Tech Details
What is ChikPea O2B?
ChikPea O2B is a Subscriber Relationship Management (SRM) platform designed by ChikPea Inc. to support service delivery and monetization needs. According to the vendor, this solution is suitable for businesses of all sizes, from small firms to large enterprises, and caters to various professions and industries, including the telecom industry, SAAS, PAAS, and HAAS providers, utility service providers, sales professionals, and commercial professionals.
Key Features
Telecom Order Management: According to the vendor, ChikPea O2B is built specifically for Salesforce and aims to reduce costs and increase revenue by streamlining front to back office management, resolving growth challenges often faced with legacy and homegrown solutions.
Order to Billing: ChikPea O2B is a 100% Force.com native Subscription Management and billing system, which, according to the vendor, enables businesses to monetize any product or service. It offers advanced recurring billing options and provides multiple templates for quotes, invoices, and receipts.
Sequencer: The Sequencer feature of ChikPea O2B organizes task distribution by utilizing Salesforce workflow functionality. According to the vendor, it assigns actions in a specific order, reducing ignored activities and ensuring the inclusion of non-Salesforce users.
Configurator: ChikPea O2B includes a complete Salesforce native CPQ (Configure, Price, Quote) solution. The Configurator feature allows businesses to customize services and products to match customer needs. According to the vendor, it handles the entire quoting process, from negotiation to proposal generation, reducing quoting tasks to simple, error-proof steps.
Subscriber Relationship Management: According to the vendor, this feature of ChikPea O2B supports a wide range of services, including SAAS, PAAS, HAAS, and traditional utility models. It focuses on quoting, order management, service delivery, subscription billing, payments, collections, and change management. Designed for the telecom industry, it is applicable to all markets and offers highly complex billing capabilities, pricing models, bundling, trouble-ticketing, location management, and hierarchical summary invoicing.
ChikPea Suite: The ChikPea Suite is a comprehensive subscriber relationship management solution that includes Telecom Order Management, Order to Billing, Sequencer, and Configurator. According to the vendor, it provides advanced monetization, detailed order processing, and dunning campaign management.
O2B Add-On Services Billing (S$B): This feature enables milestone and time-based services billing, capturing actual versus billable hours. According to the vendor, it supports cross-discipline communication and process flow and seamlessly integrates with any project management tool.
ChikPea News: The ChikPea News feature provides the latest news and updates about ChikPea. It includes blog posts, release notes, and customer news, sharing insights and information about the product.
Salesforce Consulting: ChikPea offers comprehensive business, technology, and customer strategy consulting services. According to the vendor, this includes integration, data analytics, and user experience design. The consulting team aims to streamline the user interface and provides admin and development staff outsourcing. They also specialize in converting Classic to Lightning interface.
