Name: ChikPea O2B
Rating: 10 (1 reviews)
Author: ChikPea, Inc.

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Corporate Learning Management

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HR Management

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eLearning Content

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Robotic Process Automation (RPA)

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Survey & Forms Building

Text to Speech

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Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

User and Entity Behavior Analytics (UEBA)

Security

Architecture

Camp Management

Chargeback Management

Dental

Digital Forensics

Nonprofit CRM

Plagiarism Checker

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ChikPea O2B is a Subscriber Relationship Management (SRM) platform designed by ChikPea Inc. to support service delivery and monetization needs. According to the vendor, this solution is suitable for businesses of all sizes, from small firms to large enterprises, and caters to various professions and industries, including the telecom industry, SAAS, PAAS, and HAAS providers, utility service providers, sales professionals, and commercial professionals.

## Key Features

**Telecom Order Management**: According to the vendor, ChikPea O2B is built specifically for Salesforce and aims to reduce costs and increase revenue by streamlining front to back office management, resolving growth challenges often faced with legacy and homegrown solutions.

**Order to Billing**: ChikPea O2B is a 100% Force.com native Subscription Management and billing system, which, according to the vendor, enables businesses to monetize any product or service. It offers advanced recurring billing options and provides multiple templates for quotes, invoices, and receipts.

**Sequencer**: The Sequencer feature of ChikPea O2B organizes task distribution by utilizing Salesforce workflow functionality. According to the vendor, it assigns actions in a specific order, reducing ignored activities and ensuring the inclusion of non-Salesforce users.

**Configurator**: ChikPea O2B includes a complete Salesforce native CPQ (Configure, Price, Quote) solution. The Configurator feature allows businesses to customize services and products to match customer needs. According to the vendor, it handles the entire quoting process, from negotiation to proposal generation, reducing quoting tasks to simple, error-proof steps.

**Subscriber Relationship Management**: According to the vendor, this feature of ChikPea O2B supports a wide range of services, including SAAS, PAAS, HAAS, and traditional utility models. It focuses on quoting, order management, service delivery, subscription billing, payments, collections, and change management. Designed for the telecom industry, it is applicable to all markets and offers highly complex billing capabilities, pricing models, bundling, trouble-ticketing, location management, and hierarchical summary invoicing.

**ChikPea Suite**: The ChikPea Suite is a comprehensive subscriber relationship management solution that includes Telecom Order Management, Order to Billing, Sequencer, and Configurator. According to the vendor, it provides advanced monetization, detailed order processing, and dunning campaign management.

**O2B Add-On Services Billing (S$B)**: This feature enables milestone and time-based services billing, capturing actual versus billable hours. According to the vendor, it supports cross-discipline communication and process flow and seamlessly integrates with any project management tool.

**ChikPea News**: The ChikPea News feature provides the latest news and updates about ChikPea. It includes blog posts, release notes, and customer news, sharing insights and information about the product.

**Salesforce Consulting**: ChikPea offers comprehensive business, technology, and customer strategy consulting services. According to the vendor, this includes integration, data analytics, and user experience design. The consulting team aims to streamline the user interface and provides admin and development staff outsourcing. They also specialize in converting Classic to Lightning interface.


ChikPea O2B is a subscription management platform focused on billing and an invoicing system for Salesforce.com's Force.com.

Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

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Subscription management software, also called recurring billing software, is software that automates the billing cycle for subscription/recurring revenue models.

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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ChikPea O2B

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What is ChikPea O2B?