Name: Citibeats
Author: Social Coin

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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Citibeats is a social understanding platform developed by Citibeats that utilizes ethical artificial intelligence to gather and analyze real-time data from social media, forums, and blogs. The platform provides immediate insights into the prevailing sentiments and evolving trends on a customizable dashboard. It aims to empower better and faster decision-making to proactively address social risks and sustainability issues. Citibeats is suitable for small to large organizations and is used by professionals and industries such as government and public administration, non-profit and social impact organizations, market research and data analysis, corporate social responsibility (CSR), and urban planning and development.

## Key Features

**Real-time Data Processing**: Citibeats processes large quantities of unstructured data from social media, forums, and blogs in real-time. The platform uses natural language processing (NLP) and machine learning (ML) to analyze the data and extract insights.

**Customizable Dashboard**: Citibeats provides a customizable dashboard where users can view evolving trends and insights. The dashboard allows users to filter and organize the data based on various parameters such as gender, region, and other identifiers. Users can visualize the relative volume of conversations about specific topics using category heatmaps and priority comparison tools.

**Demographic Analysis**: Citibeats utilizes deep learning technology to infer demographic information such as gender probability. The platform reduces gender bias by analyzing data from a gender perspective and calibrating the results accordingly.

**Intent Detection**: Citibeats can detect the user's goal when articulating an opinion online, such as a complaint, question, or sign of appreciation. The platform uses multilingual intent detectors to classify citizen opinions based on their purpose.

**Social Indicators**: Citibeats identifies and tracks social indicators such as inflation, institutional distrust, civic unrest, and polarization. These indicators provide immediate insights into societal trends and enable proactive decision-making.

**Data Reports**: Citibeats provides data reports that enable streamlined and shareable storytelling based on interactive data. The reports are created by Citibeats analysts to ensure the insights have not been manipulated.

**Ethical AI**: Citibeats leverages ethical artificial intelligence to gather and analyze data while respecting privacy and data protection regulations.

**User Friendly**: The Citibeats platform is intuitive and easy to access across teams. It has a user-friendly interface that allows users to navigate and utilize the platform with ease. The platform is designed to be accessible to users of varying technical expertise.

**Reduce Bias**: Citibeats' algorithm is designed to significantly reduce bias from people's opinions. The platform calibrates the results before delivering them to users, ensuring a more accurate and unbiased representation of public sentiment. By reducing bias, organizations can make more informed decisions based on reliable data.

**Fast**: The AI technology of Citibeats structures multilingual data in minutes, allowing users to detect social development and sustainability trends faster. Real-time data analysis provides timely insights into citizens' needs and concerns. The platform enables organizations to respond quickly to emerging social risks and make proactive decisions.

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Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

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Citibeats

Emergency Notification Systems are used to send out mass alerts as part of an emergency communication plan. These alerts may be sent via text message, email, or phone, or broadcast via speakers/sirens or television.

Emergency Notification

Social Coin

Emergency Notification System

Emergency Notification System software contains features that aim to efficiently alert and notify.

Mass Notification

The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

Multi-Channel Delivery

Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

Customization and Templates

Users can customize the content and format of emergency notifications and have access to pre-built templates for commonly used messages.

Geo-Targeting

The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

Multi-Language Support

Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

Emergency Contacts Database

Stores and organizes contact information for recipients, allowing for easy management and retrieval of contact details during emergencies.

Two-Way Communication

Enables recipients to respond to notifications or provide feedback, allowing for interaction and further information exchange during emergencies.

Notification Reporting and Analytics

Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

Integration with External Systems

Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

Mobile Notifications

Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

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Overview

What is Citibeats?