TrustRadius Insights
Click & Pledge solves several business problems for non-profits looking to manage donations, events, and communication with donors. With …
Overview
What is Click & Pledge?
Click & Pledge is a nonprofit fundraising platform providing custom forms, peer-to-peer fundraising tools, support for recurring payments, multiple currency acceptance, social media advertising and other tools supporting nonprofit fundraising.
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What is Click & Pledge?
Click & Pledge is a nonprofit fundraising platform providing custom forms, peer-to-peer fundraising tools, support for recurring payments, multiple currency acceptance, social media advertising and other tools supporting nonprofit fundraising.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Click & Pledge?
Click & Pledge Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Click & Pledge solves several business problems for non-profits looking to manage donations, events, and communication with donors. With its ultra-high fraud setting, users have reported a significant reduction in fraud attacks on donation forms. The integration with Salesforce has also allowed many users to save time by automatically tracking donations and creating duplicate records. This feature has proven helpful for businesses that need to see the level of giving by volunteers to their organization.
The software streamlines information onto donor records, making it easy to manage donations collected online and communicate with donors after contributing. Users have reported that Click & Pledge is an excellent tool for managing event registration and donation forms for websites, saving them both time and money. Practitioners use Click & Pledge to RSVP for events, which the software handles seamlessly. Overall, Click & Pledge provides a user-friendly platform for ticket sales and website donations while managing donor records effectively.
Flexible and Customizable: Several users have noted the flexibility of Click & Pledge, with a lot of functionality that can be customized to meet their unique needs.
Seamless Salesforce Integration: The integration with Salesforce has been praised by many reviewers for streamlining donation processes between the website and Salesforce org.
Low Fees for Credit Card Processing: Several users appreciated the low fees provided by Click & Pledge as a credit card processor, along with a simple initial setup process.
Poor Customization: Many users have found that Click & Pledge's forms and fundraising pages are not customizable, resulting in an unattractive appearance. This has been a common complaint among reviewers, who feel limited by the lack of customization options available to them.
Confusing UI and Poor Documentation: Customers have reported experiencing difficulty navigating the user interface due to its confusing design. They also claim that the documentation provided is inadequate, making it difficult for them to troubleshoot issues on their own.
Limited Customer Support: Several reviewers have expressed frustration with Click & Pledge's customer support, citing slow response times and unhelpful representatives. This lack of timely assistance has caused problems for some users when trying to resolve basic issues or set up accounts.