Name: Client Hub
Author: Client Hub

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Org Chart

Payment Facilitation

Privacy Policy Generators

Project Portfolio Management

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

Employee Performance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Container Management

Endpoint Encryption

File Sync and Share

Fraud Detection

HTML Editors

High Availability Cluster

IT Asset Management

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

Remote Monitoring and Management

Software Defined Storage (SDS)

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Graphics

Headless CMS

Market Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Secure Access Service Edge (SASE)

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Intelligent Document Processing

Investment Portfolio Management

Retail Analytics

Vertical-Specific

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Socialtext (discontinued)

Discontinued Products

Microsoft Viva Engage

Microsoft

Todoist

Doist

Flock

Titan.Mail

Asana

Slack

Salesforce

Mattermost

Planview ChangePoint

Planview

Atlassian Confluence

Atlassian

HipChat (discontinued)

### Communication Tools
Users appreciate Client Hub's chat function for facilitating quick responses and efficient client communication. The ability to have all client conversations in one searchable thread is particularly valued, ensuring that important information is easily accessible. While some users find the email communication aspect slightly lacking in terms of control over notifications, the overall consensus is that Client Hub's communication tools greatly enhance collaboration and streamline interactions with clients.

### Notifications and Alerts
Some users appreciate the convenience of receiving notifications via email and on their screens, finding them helpful for staying updated. However, others express frustration with false positive notifications and delays in message delivery on the mobile app. The lack of integration with other programs and issues with notification placement in email folders also contribute to mixed opinions on Client Hub's notifications and alerts capabilities.

### Mobile Accessibility
While some users appreciate the convenience of Client Hub's mobile app, others have encountered limitations and glitches that hinder their experience. The consensus seems to be that the mobile app's functionality could be improved to provide a smoother and more comprehensive user experience. Users have highlighted issues such as restricted file management capabilities, delayed conversations, and occasional app crashes on Android devices. Despite these challenges, some users still prefer using the web version for a more reliable and efficient workflow.

### File Management and Sharing
Some users appreciate the ease of use and efficiency in accessing files without the need for additional follow-up. However, there are concerns about the limitations in document transfer capabilities and the program's speed. While some find the integration with other programs lacking, others value the convenience of having all client documents in one accessible location. The general consensus seems to be a mix of satisfaction with the current functionalities and anticipation for improvements in file sharing features.

Comprehensive Tracking: Users have appreciated the comprehensive capabilities of Client Hub, stating that it accurately tracks assignments and tasks. Several reviewers have mentioned that compared to other software solutions they have explored, Client Hub stands out in its ability to provide accurate tracking.

Impressive Demonstrations: Reviewers found the demonstrations of Client Hub's functionalities to be impressive. They attribute this positive experience to the Strategic Account Executive at Client Hub who did a great job explaining how the software could benefit their company in layman's terms. This has helped users understand the value proposition of Client Hub more effectively.

User-Friendly Interface: Many users praised the user-friendly interface of Client Hub, mentioning that it is visually appealing and easy to navigate. This has made it quick for them to learn and use the software efficiently for managing monthly and daily tasks for their clients.

Limiting Mobile App: Some users have expressed dissatisfaction with the mobile app, stating that it lacks certain features such as file sharing and access to client tasks. They feel restricted by its limitations compared to the desktop app, which they perceive as more robust.

File Management Restrictions: Reviewers have mentioned frustration with the inability to move files or make changes within folders in Client Hub. While they acknowledge the security restrictions behind this limitation, they still find it inconvenient and would appreciate more flexibility in managing their files.

Delays in Conversations: Several users have reported experiencing delays in conversations within the mobile app. They find that messages take longer to load and respond to compared to the desktop version. This delay can sometimes hinder efficient communication and workflow for these users.

Client Hub has proven to be an invaluable tool for users seeking to streamline communication and document sharing with their clients. With the software, users have found it much easier to share important documents and communicate effectively, saving time and improving organization. Users have praised Client Hub for its ability to assist them in learning about bookkeeping and categorizing expenses, even if they had no prior knowledge in these areas. This has been particularly valuable for users who are looking to expand their skill sets and provide a more comprehensive service to their clients.

One of the standout features of Client Hub is its recurring client tasks feature, which has greatly benefited both users and their clients. By automating email reminders and information requests, users no longer need to manually follow up with clients, saving time and effort. The workflow and organization features of Client Hub have also received high praise from users, as it helps them stay organized and keeps their clients on track. Additionally, the separation of client chat from texts has prevented crucial information from getting lost or forgotten, improving communication clarity.

Users have experienced a significant reduction in their inbox volume since utilizing Client Hub, as communications with clients are no longer lost in emails. This has greatly improved efficiency and eliminated the frustration that comes with searching through old email threads for important information. Moreover, onboarding new clients has become much easier thanks to the streamlined communication provided by Client Hub.

Whilst support may require some follow-up, users have generally found the support team to be responsive with a 24-hour turnaround time. This level of support has helped users feel confident in using Client Hub and has contributed to their overall satisfaction with the software. Not only do users feel more connected to their clients since using Client Hub, but clients themselves have also reported better communication experiences with their service providers.

Overall, with its outstanding support and continuous improvement, Client Hub has proven itself to be an essential tool for businesses looking to enhance client communication and organization. The convenience of having everything in one place, the clarity and customization of the software, and the tasks panel for tracking pending items have all contributed to making Client Hub an invaluable asset for both users and their clients.

Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.

Socialtext

Microsoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

Microsoft Viva Employee Communications and Communities

Microsoft Viva Suite

Client Hub

Collaboration platforms facilitate a cohesive digital workspace for teams, enabling communication, project management, and co-editing in real time. They centralize information and resources, breaking down silos to enhance productivity and transparency. With features like integrated video conferencing and persistent chat, these solutions are essential for a synergistic work environment. Discover and compare top collaboration software to empower your team.

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

File tracking

Tracks the location of a file, as well as who has opened or changed it and when.

Tagging

Users can organize related materials such as files, discussions, and tasks by attaching metadata tags.

Search

Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

Integrates with other Project Management Tools

Collaboration tool integrates with other project management software

Visual planning tools

Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Status updates and activity feed

Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Comments and feedback

Users can respond to activities and projects by posting comments to the item. This may also include the capability to “like” or vote on items.

Discussions

Users can join groups or message boards for forum-style collaboration.

User directory and online status

Users can see a catalog of the other users in their network, including whether those collaborators are online.

Sharing and privacy

Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

Surveys

Users can create and participate in surveys to get input from other collaborators.

Internal knowledgebase

Users can author or access “How-to” help and reference tips about internal processes.

Integrates with Skype

Integrates with Skype for video conferencing.

Integrates with GoToMeeting

Integrates with GoToMeeting for web conferencing.

Integrates with Gmail and Google Hangouts

Integrates with Gmail and Google Hangouts.

Integrates with Outlook

Integrates with Microsoft Outlook to tie in email threads.

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Versioning

Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

Document files

Supports document file types, such as .doc, .docx, PDF, and plain text among others.

Image files

Supports image file types, such as .png and .jpeg

Video files

Audio files

Supports audio file types, such as .mp3, .mp4, and .wav

Document collaboration

Users can edit files and attach comments to files.

Shared folders

Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

Access control

Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Integrates with Google Drive

Integrates with Google's cloud storage platform, Google Drive.

Integrates with SharePoint

Device sync

Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

Web interface

A web interface, so that users can access files without installing anything.

File change notifications

Users receive notifications when files are changed by others.

Simultaneous editing

Multiple users (with editing access) can edit a file simultaneously.

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