TrustRadius Insights
Users of the Cloud Softphone have been able to enhance their company's voice call system by adding new functionality such as chatting and …
Starting at $49 per month
View PricingOverview
What is Cloud Softphone?
White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes.Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves…
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Get StartedPricing
Full Featured
$49.00
Cloud
per month
Outgoing Calls Only
$120.00
Cloud
per month
White Label
$399.00
Cloud
per month
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.cloudsoftphone.com/#prices
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Cloud Softphone: Custom White-label Softphone with Zero Coding
YouTube
Cloud Softphone Tech Tips Webinar | November 9th
YouTube
Cloud Softphone Tech Tips Webinar | September 21st
YouTube
Cloud Softphone: A White-Label Softphone App For B2B Businesses
YouTube
Product Details
- About
- Tech Details
What is Cloud Softphone?
White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes.
Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007.
There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries.
Cloud Softphone Features
Cloud PBX Features
- Supported: Call reports
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Cloud Softphone Video
Watch Demo Videos
Cloud Softphone Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, WebRTC |
Cloud Softphone Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 55% |
| Enterprises (more than 500 employees) | 30% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of the Cloud Softphone have been able to enhance their company's voice call system by adding new functionality such as chatting and audio recording. This whitelabelled solution has proven to be extremely useful for Cloud Telephony providers, allowing them to quickly launch their own app. The Softphone app is an out-of-the-box SIP client that seamlessly works with a wide range of devices. Customers have found the deployment process to be simple and straightforward, enabling them to easily integrate the Cloud Softphone into their existing infrastructure.
Reviewers have praised the Cloud Softphone for its customization capabilities, as it can be tailored to fit unique server stacks without encountering any unsolvable issues. The QR engine feature of the Cloud Softphone is expected to be popular among customers, providing them with a convenient way to initiate calls by scanning QR codes. Additionally, this mobile softphone app brings mobility to all users, offering push notifications and allowing them to stay connected on the go. In South Africa, the use of OPUS Codes in the Cloud Softphone has been particularly valuable.
Overall, the Cloud Softphone has proven to be a reliable and versatile solution for enhancing voice call systems. It offers various features and customization options that cater to the specific needs of businesses and users alike.
Simple Configuration and Support for Multiple PBX Providers: Several users have found the configuration of the SIP account to be simple, allowing for easy setup. They appreciate that the application supports many PBX providers, giving them flexibility in choosing their preferred provider.
Wide Range of Codecs Supported: Many reviewers have praised the wide range of codecs supported by Acrobits, mentioning that it is beneficial for their testing needs. This allows them to ensure compatibility with various systems and provides a seamless communication experience.
Whitelabelling Platform for Design Modification: Users have appreciated the Whitelabelling platform provided by Acrobits, which allows them to modify the design using a web platform. This feature has been commended as it gives them the flexibility to customize the appearance according to their branding requirements.
Cons: No Linux support: Some users have expressed frustration that the software does not currently support Linux operating system. This has been a concern for QA testers who use Linux workstations for SIP testing. Limited customization options: Several reviewers have mentioned that they would like to see more customization options in the software. While they appreciate the existing features, they feel that having more flexibility in customizing certain aspects of the app would enhance their experience. Requires hard phones: A few users have voiced their disappointment with the fact that the software requires the use of hard phones and is not a standalone product. They would prefer an option to use softphones instead, which would provide them with greater convenience and flexibility.