Name: Cloud Softphone
Price: 49 USD
Rating: 6.1 (3 reviews)
Author: Cloud Softphone

Help Desk

Web and Video Conferencing

Customer Support

Feature Management

Functional Testing

Mind Mapping

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

Enterprise Search

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Storage

Configuration Management

DevSecOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Remote Monitoring and Management

SaaS Backup

Scale-Out Storage

Server Virtualization

Static Application Security Testing (SAST)

Storage Area Network

Test Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Event Management

Marketing Attribution

Marketing Automation

Search Marketing Intelligence

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Accounting

Direct Secure Messaging

Home Health Care

Hospital Management

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

8x8 Work

8x8, Inc.

Google Hangouts (Classic)

Discontinued Products

RingEX

RingCentral

GoTo Connect

GoTo (formerly LogMeIn)

Nextiva

Google Voice

Google

Fuze

Cisco Unified Communications Manager (Call Manager)

Cisco

NetFortris (discontinued)

Users of the Cloud Softphone have been able to enhance their company's voice call system by adding new functionality such as chatting and audio recording. This whitelabelled solution has proven to be extremely useful for Cloud Telephony providers, allowing them to quickly launch their own app. The Softphone app is an out-of-the-box SIP client that seamlessly works with a wide range of devices. Customers have found the deployment process to be simple and straightforward, enabling them to easily integrate the Cloud Softphone into their existing infrastructure.

Reviewers have praised the Cloud Softphone for its customization capabilities, as it can be tailored to fit unique server stacks without encountering any unsolvable issues. The QR engine feature of the Cloud Softphone is expected to be popular among customers, providing them with a convenient way to initiate calls by scanning QR codes. Additionally, this mobile softphone app brings mobility to all users, offering push notifications and allowing them to stay connected on the go. In South Africa, the use of OPUS Codes in the Cloud Softphone has been particularly valuable.

Overall, the Cloud Softphone has proven to be a reliable and versatile solution for enhancing voice call systems. It offers various features and customization options that cater to the specific needs of businesses and users alike.

Simple Configuration and Support for Multiple PBX Providers: Several users have found the configuration of the SIP account to be simple, allowing for easy setup. They appreciate that the application supports many PBX providers, giving them flexibility in choosing their preferred provider.

Wide Range of Codecs Supported: Many reviewers have praised the wide range of codecs supported by Acrobits, mentioning that it is beneficial for their testing needs. This allows them to ensure compatibility with various systems and provides a seamless communication experience.

Whitelabelling Platform for Design Modification: Users have appreciated the Whitelabelling platform provided by Acrobits, which allows them to modify the design using a web platform. This feature has been commended as it gives them the flexibility to customize the appearance according to their branding requirements.

Cons:
No Linux support: Some users have expressed frustration that the software does not currently support Linux operating system. This has been a concern for QA testers who use Linux workstations for SIP testing.
Limited customization options: Several reviewers have mentioned that they would like to see more customization options in the software. While they appreciate the existing features, they feel that having more flexibility in customizing certain aspects of the app would enhance their experience.
Requires hard phones: A few users have voiced their disappointment with the fact that the software requires the use of hard phones and is not a standalone product. They would prefer an option to use softphones instead, which would provide them with greater convenience and flexibility.

Outgoing Calls Only

Full Featured

White Label

High Security

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

CX Cloud Essentials

CX Cloud Digital Essentials

CX Cloud Elevate

CX Cloud Elite

Talkdesk

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Cloud Softphone

Get a free copy of the Buyer's Guide to VoIP for tips, advice, and product info.

Need help deciding which VoIP provider is best for you?

Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud Softphone: A White-Label Softphone App For B2B Businesses

Here’s what we covered in our first-ever Tech Tips webinar"

- New features like our permissions UI and improved desktop app updates (coming Nov 2022).
- LinkUp — our new, no-download required video collaboration tool that makes one-click meetings easier than ever.
- A deep dive into Web Tabs and the endless possibilities they unlock for businesses looking to customize the Cloud Softphone in-app experience.
- How partners like Voxloud leverage Cloud Softphone Web Tabs to create a value-driven customer experience.
- A live Q&A where we answered customer questions.

Test LinkUp today. Schedule a demo with our team using this link: https://www.acrobits.net/softphone-demo/

Cloud Softphone Tech Tips Webinar | September 21st

Cloud Softphone Tech Tips Webinar | November 9th

Cloud Softphone: Custom White-label Softphone with Zero Coding

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Cloud Softphone

Overview

What is Cloud Softphone?