TrustRadius Insights
Cloudinary has become an indispensable tool for many websites, offering effortless image handling and fast delivery. Users have found it …
Starting at $49 per month
View PricingOverview
What is Cloudinary?
Cloudinary is an image and video management tool enabling users to manage, optimize, and deliver images, videos and other media across every device and channel.
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Pricing
Media Optimizer - Scale
$49
Cloud
per month
Programmable Media - Plus
$99
Cloud
per month
Programmable Media - Advanced
$249
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://cloudinary.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per month
Product Demos
Better Assets with Cloudinary & GraphQL (with Domitrius Clark) — Learn With Jason
YouTube
AI-Driven Video Delivery Innovations from Cloudinary - MX Matters Episode #1
YouTube
Edit Airtable Images in Bulk with Cloudinary
YouTube
Automatic Image Optimization on Netlify with the Cloudinary Build Plugin
YouTube
Build a Gatsby Transformer Plugin for Cloudinary — Learn With Jason
YouTube
Webcam Photo Filters & Effects in React with Cloudinary
YouTube
Product Details
- About
- Tech Details
- FAQs
What is Cloudinary?
Cloudinary Video
What is Cloudinary?
Cloudinary Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Cloudinary is an image and video management tool enabling users to manage, optimize, and deliver images, videos and other media across every device and channel.
Cloudinary starts at $49.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Cloudinary are from Mid-sized Companies (51-1,000 employees).
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(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Cloudinary has become an indispensable tool for many websites, offering effortless image handling and fast delivery. Users have found it invaluable for serving up images, improving the overall user experience by reducing loading times. The product team has also embraced Cloudinary as a repository for files, making it easy to serve them to clients. Additionally, Cloudinary's powerful API allows for on-the-fly image transformations, such as generating thumbnails and scaling, providing an efficient image management solution. Furthermore, users have commended Cloudinary's versatility in hosting CSS and video files as well, making it a comprehensive solution for various media needs. Ultimately, Cloudinary saves development time by allowing easy image changes without having to edit them again, and it automatically optimizes images and videos for end users' browsers, lightening the workload for the development team.
Powerful Image Transformation Capabilities: Many users have found Cloudinary to be extremely powerful in its ability to transform images. They appreciate the wide range of filters, size optimization options, and formatting choices that come preloaded with the software. Users can easily apply these transformations with just a few commands, eliminating the need for any special preprocessing of the images.
Efficient Delivery of Assets: Several reviewers have praised Cloudinary's efficient delivery of assets. By offering two options for saving images - an S3 bucket or their optimized CDN - Cloudinary ensures near-zero downtime and speedy asset delivery. Users who switched from using an S3 bucket reported significant improvements in uptime and quicker access to their media files.
Comprehensive Documentation: Users highly value the comprehensive documentation provided by Cloudinary. It helps them understand and leverage the multitude of features available within the software. The documentation is instrumental in exploring and utilizing various capabilities, making it easier for users to make the most out of Cloudinary's offerings.
Cons:
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Frequent error messages: Some users have experienced frequent error messages, with one user stating that they have encountered the "Request failed with status code 502" error multiple times. This issue can be frustrating and disrupt the workflow for users relying on Cloudinary's services.
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Slow response time: Several reviewers have mentioned that they found Cloudinary to have a slow response time, particularly when uploading or retrieving large files. This can cause delays in processing and may impact overall productivity for users who need quick access to their media assets.
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Limited customer support: A number of customers expressed dissatisfaction with the level of customer support provided by Cloudinary. Some users felt that their inquiries were not addressed promptly or effectively, leading to frustration and difficulties in resolving issues in a timely manner.
Users highly recommend using Cloudinary for custom apps and taking advantage of its exceptional support for high-quality responses. They also suggest experimenting with different methods of delivering images before committing to full usage, ensuring optimal performance. Additionally, Cloudinary is highly recommended for businesses dealing with a large volume of images to manage efficiently. Users find Cloudinary to be an unparalleled solution - a fast, reliable, and secure image and video CDN with automatic transformations capabilities. Its all-around excellence makes it the go-to choice for managing and delivering media content.
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Reviews
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December 20, 2019
Principal Engineer
We are using Cloudinary for our Timeline feature. People post photos and videos, and we transform them to generate different variants for different device groups with better compression. It is used by the Engineering team in the server-side generation of photo/video variant generations. It helps us in optimizing the size of photos and making the user experience better. Network bandwidth gets reduced with it.
- Cloudinary is the best in the market for photo and video transformations.
- Cloudinary takes customer's requests for special features and implements them very quickly.
- Pricing is a bit high, and this is the area where they need to adjust.
- They are great in scaling but they may need to do bit more for infinite scaling.
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- It is best for generating optimal photo/video variants.
- Network bandwidth decreased, and UX became much better.
We evaluated Bitmovin, Fastly, Anvato, etc. There is no one solution that gives both photo/video transformation with realtime availability.
Most high-quality stock images have dense resolutions which translate into large file sizes, which when used on a website can mean a major drag on performance as your users have to wait for their browser to pull them down. Cloudinary solves this problem for you by allowing you to host your images on their servers while you simply link to them from your site, and allowing your site to load far more quickly as a result. If that was all they did it would be a major help, but they take that hosting to the next level by offering a powerful API through which you can transform your images as they come down. Getting an image as a thumbnail, scaling it up or down, giving it a sepia filter, giving it a watercolor feel, all of it can be done on the fly by sending the right parameters through their API. I've never worked with anything else like it.
- It is super-fast at serving images, which takes the load off your web services and saves you big-time on file storage space.
- A powerful and feature-rich API that allows you to transform your images on the fly as they are served up, which could hardly be easier to use.
- Automatic backup of all your media on your Cloudinary account, allowing you to rest easy that your image and video files are safe.
- Their API does require URLs that can get quite lengthy and not always easy to parse on sight.
- Documentation on how transformations work and what they actually do to your image could be clearer (what does force_strip actually mean?).
- Although a free tier exists and is quite generous, should you need to acquire a premium plan for your needs the pricing at scale can climb quickly.
- Cloudinary has saved me hundreds of dollars on my small business each year by allowing me to avoid in site hosting fees for additional space for large image files to be stored internally.
- I've saved hours by not having to run each image through an editing tool myself to reduce the resolution and file size, or crop and scale images.
- My websites load much more quickly as a result and their guaranteed uptime has meant I've never seen my images fail to load, creating client confidence and resulting in additional revenue opportunities.
My experience with AEM has been limited to interacting with it through others, and so this information should be taken with that in mind, but my impressions from talking with the service engineers managing this system in our enterprise (in a previous role) was that it could be challenging to integrate effectively into a large-scale organization with demands on security. The biggest reason I selected Cloudinary was price-based; their free plan serves my needs as a freelancer quite well.
February 20, 2018
Simple Image Optimization
We use cloudinary on our own sites to speed up the delivery of images and video and automatically optimize them for end users browsers. We really like how it can optimize for quality as well as format to reduce the amount of development work we needed to do on the platform which meant that our dev team had less to do.
- Automatically optimizes the images format to support user's browser - e.g. Chrome users get WebP formats
- Automatically optimizes for quality so you can set up a flag to automatically optimize the quality
- Cool additional things like face detection, or integrating with other APIs are simple - like adding flags to the URL
- Currently, they don't have an officially supported Drupal module -so it's quite painful to implement.
- If you have a site that has a lot of visitors then it's possible to get quite large bills out of the blue if you get a massive spike e.g. black Friday.
- The UI for the backend and documentation could do with a lot of improvements.
- Faster speed on our website
- Larger images as a result of us designing for this faster speed
- Site looks better!
- ImgIx and CloudFlare
Cloudinary seemed to be the most sophisticated with the most documentation and platform support. Other solutions seemed to be a lot harder to implement, however, due to the good documentation and API samples on their GitHub we were able to implement it nicely. Additionally, they have a lot of really well-known brands using them like Wired, Sky News, and eBay which gave us a lot of confidence that this was a good robust solution to use and to help others with.