Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

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### Customer Support
Users consistently praise ClubRunner's customer support for its responsiveness and effectiveness in addressing queries promptly. The help team's dedication and the availability of video training resources have been highlighted as key strengths, contributing to a positive user experience. Additionally, the modularity of the product has been noted to complement the technical management aspect, further enhancing the overall value of the customer support provided by ClubRunner.

### Technical Support
While some users find ClubRunner's technical support to be lacking, citing issues with user-friendliness and compatibility with other organizations, others appreciate its interconnectivity features and streamlined processes. The mixed opinions suggest that ClubRunner's technical support capabilities may not be universally suitable for all users, with room for improvement in terms of user experience and adaptability.

### Training and Resources
Some users find ClubRunner's training and resources to be a significant learning curve, requiring time and effort to grasp the software's complexities. However, once users have undergone the initial training, they appreciate the relative ease of use that follows. The support team's dedication to providing personalized assistance, online video training, and prompt responses to inquiries stands out as a notable strength of the software. Despite the initial challenges in learning the program, users acknowledge the support team's effectiveness in helping them navigate through any difficulties encountered.

### Mobile Accessibility
Users appreciate the convenience of accessing member information through the ClubRunner mobile app, finding it intuitive and user-friendly. However, some users express a desire for improved access to club documents and a faster syncing process with online data. Despite these minor drawbacks, the overall consensus leans towards a positive view of ClubRunner's mobile accessibility features.

### Website Management
Users are consistently impressed by ClubRunner's website management features. The platform's ability to enhance the look and functionality of websites has garnered positive feedback. However, some users have expressed concerns about the limitations in granting specific access levels for making changes to the site. Additionally, the downtime experienced during maintenance has been a point of frustration for some users. Despite these minor drawbacks, ClubRunner's website management capabilities have generally been well-received by users.

ClubRunner is a useful tool for club administrators to manage club activities and data. The product provides an innovative and easy way to keep members up-to-date with event information, contact details of executives and directors, and attendance tracking. With the help of ClubRunner, customers can quickly produce reports and minimize mistakes, increasing profits while keeping club members accountable. 

Club members can easily stay in touch with each other through ClubRunner's interconnectivity features. The software allows for excellent communication between different clubs and international organizations. ClubRunner simplifies processes and makes it easier for non-technical people to work on aspects of the website. Additionally, ClubRunner connects people with similar skill sets, giving them the chance to network with others outside of their immediate community. Overall, ClubRunner solves many business problems faced by clubs, including facilitating communication, attendance tracking, member engagement, and organizational management.

Customer Support: Many users have praised ClubRunner's customer support team, both for their personal assistance and online resources like video training and quick responses to inquiries. This has been a consistent strength of the software in multiple user reviews.

Integration for District and RI: Several long-time users of ClubRunner have found its integration for District and RI to be extremely useful, making the Secretary's job much easier. They appreciate the convenience it provides and find it to be a standout feature of the platform.

User-Friendly Interface: Multiple reviewers have complimented ClubRunner's clean, easy-to-navigate interface that feels responsive to every user action. They describe it as top-of-the-line in its field and appreciate how user-friendly it is, especially with such excellent customer service available at all levels of the company.

Difficult to use: Some users have found ClubRunner to be cumbersome and not intuitive, which has caused them to disengage from the software. They state that it may be challenging to train older, less tech-savvy users because of its lack of user-friendliness.

High pricing: Some reviewers think that the pricing of ClubRunner is high for small clubs. They feel that this makes it difficult for smaller organizations with limited budgets to afford the software.

Poor graphics quality: A few users dislike the quality of graphics used in ClubRunner. They find them unappealing and believe they could be improved.

ClubRunner headquartered in Oakville offers their membership management platform.

Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement.

Wild Apricot was acquired by Personify Corp in 2017.

Personal

Group

Community

Professional

ClubRunner

Association Management software is primarily designed to automate some of the standard management tasks of membership organizations, where members pay monthly or annual dues. These systems include not just membership management and event management, but also campaign management for targeted marketing campaigns, subscription and publications management, and award management.

Association Management

ClubRunner story post to home page demo

ClubRunner Demo - Barry Kroll

Clubrunner Demo.mpg

ClubRunner Mobile App for Clubs and Districts

Stay connected with your club and district on the go! Search and view your member and executive directory,  access contact information, call or text members, and add them to you contact list with one click. View the latest home page stories from both your club and district websites, read about upcoming events and speakers and even keep track of your attendance.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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ClubRunner

Overview

What is ClubRunner?