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CM Mobile Service Cloud

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What is CM Mobile Service Cloud?

A mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.

Organizations can use the solution to hold two-way conversations with customers on their preferred messaging channels such as WhatsApp, Apple Messages for Business, Facebook Messenger, Viber, or SMS.

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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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What is CM Mobile Service Cloud?
A mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.