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User-friendly system: Reviewers have consistently praised the Common Census system for being incredibly user-friendly. Several users have …
Overview
What is Common Census?
Common Census headquartered in Maine offers their benefits-focused platform for administration, plan selection, enrollment, and management.
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What is Common Census?
Common Census headquartered in Maine offers their benefits-focused platform for administration, plan selection, enrollment, and management.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Common Census Demo
YouTube
Product Details
- About
- Tech Details
What is Common Census?
Common Census Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-friendly system: Reviewers have consistently praised the Common Census system for being incredibly user-friendly. Several users have noted that both the setup process and end-user experience are intuitive and easy to navigate, making it an excellent choice for anyone who needs to manage benefits.
Attentive customer support: Many reviewers have appreciated the attentive customer support provided by Common Census. Customers have described their support team as responsive and helpful, often going above and beyond what is expected. This level of service has been noted as being above all others in the industry.
Flexible solution options: The flexibility of Common Census's system has been widely praised by reviewers. Users appreciate that there are a variety of solutions available to typical enrollment and reporting challenges. Additionally, several users note that they like being able to build their own cases at a very reasonable price point.
Limited Customization: Some users have expressed frustration with the lack of customization options available within Common Census, limiting its utility for certain use cases.
EDI Feed Issues: Several reviewers reported issues with EDI feeds not being correct, causing problems with the software's functionality and leading to delays in processing tasks.
Poor Customer Support: A number of users have found customer support to be unhelpful and frustrating, making it difficult to resolve issues they encounter while using Common Census.